Account Manager

Unleash your passion for Client & Account management! We are looking for an Account Manager who loves, lives, and breathes these areas. This role is part of our Client Service team in Copenhagen.

At DEPT®, we combine data, technology, creative content, and paid media to solve brands’ business problems and drive revenue through a variety of digital marketing solutions, such as ad campaigns, augmented reality, and chatbots. 

JOB PURPOSE

As an Account Manager at DEPT®, you work in close collaboration with our strong team of strategists, project managers, and specialists to define the work scope, support in building project plans, and come up with innovative suggestions that can help the client maximize their potential within digital marketing. You will have a portfolio of clients but can also be part of the conversation with new potential clients. 

KEY RESPONSIBILITIES

• First, you can strategically advise your clients about their digital marketing strategy with a strong foundation in data, making them nod in silence because they didn’t think about it themselves. 
• Secondly, you set high standards for your client collaborations by being the link between the DEPT® specialist team and your clients, ensuring that each project is executed according to deadlines and in line with quality & performance targets. 
• Lastly, you take care of your clients and build trusting relationships with them. You go that extra mile. You show a genuine interest in them, remembering their birthdays and kids’ names. You make them feel understood, appreciated, and taken care of.
  

WHAT ARE WE LOOKING FOR:

• Have approximately 3 years of experience with digital marketing, either from an agency or a relevant in-house role;
• Have a good business sense and can demonstrate proficiency in tackling strategic business challenges and providing clients with guidance to achieve their objectives;
• Master the art of aligning expectations, and can accurately estimate project timeliness;
• Can scope work, are not afraid to negotiate, and can actively contribute to resolving process and project-related issues;
• Your strong communication skills enable you to take the stage and confidently present your ideas and visions in front of others; 
• Actively follow the newest trends in the digital space and are able to separate hype from relevant business impact;
• Can accurately interpret data and have a solid analytical understanding of performance, forecasting, and budget management;
• Given the focus on digital marketing, hands-on experience with one of the following areas can be beneficial: Paid Social, Paid Search, Programmatic, SEO - as well as experience with Google Analytics;
• Have fluent proficiency in both written and spoken Danish and English.

WE OFFER

• A healthy, varied and delicious lunch;
• A lot of fun social events such as Friday bars, company parties, team events, etc.;
• A flexible, hybrid working policy and a great workplace in our awesome office in Christianshavn;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards;
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries;
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training and development;
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.