Account Manager

Company Description

Digitas is the Connected Marketing agency, built on the principle that there are better ways for brands to connect with people. We leverage comprehensive data, technology, experience, media and strategy capabilities to deliver connected Solutions including Data Strategy, CRM & Loyalty and Brand Experience. 

A Leader in Gartner’s Magic Quadrant for Global Marketing Agencies for six consecutive years, Digitas serves the world’s leading brands through a global network comprised of more than 4,000 employees across over 30 countries and 50 offices. For more information visit www.digitas.com. Digitas is part of Publicis Groupe.

Job Description

The Account Manager (AM) assists the Account Lead in ensuring effective client business management operations.

When creating and implementing advertising campaigns, the Account Manager (AM) supports the Account Lead in ensuring effective client business management operations and provides as the client's voice. They assist in ensuring that the efforts of various team members (digital strategy planners, graphic designers, web designers, creative directors, project managers, media, copywriters, and so on) and components (print, web, broadcast, social, and so on) are aligned with the client's goals. They are in charge of developing new client relationships as well as preserving existing ones.

Client management :

• Manage all agency efforts on behalf of the client and coordinate the development of all agency’s recommendations to the client
• Understand client’s business structure, revenue structure, organization structure, culture, vision, mission, working process, financial process, professional practice, and KPI
• Professionally and accurately update clients with reports, reviews, and correspondence on all decisions made and agreements

Brand champion :

• Be an expert in the responsible brand, category, and market
• Precise and update on any relevant research findings or data tracking of the brand 

Project owner :

• Collaborate with a project manager in managing the working timetable, working team, and budget
• Preparing the brief and relevant useful information for the team
• Contribute to the working team as a brand and category expert with insightful target’s information
• Prepare and arrange the selling presentation to the client
• Successfully sell the cost estimate to the client prior to any production work
• Ensure advertising materials to be delivered to media according to a media schedule
• Take full responsibility in leading and accomplishing simple project
• Manage the workflow and anticipate any problem that may occur in the process with prepared effective solutions

Qualifications

• Creatively driven and always keen to explore new routes to market
• Excellent understanding of agency/creative/production processes 
• Experience as an Account Manager or a Senior Account Executive with at least 5 years of agency experience
• Experience in managing financials across multiple projects 
• A natural leader with effective management and delegation skills
• Highly effective written and verbal communication skills
• Pro-active and organized, with particular attention to detail
• Excellent influencing and negotiation skills
• Confident and self-motivated
• Maturity in relating and interacting with people at all levels