Account Manager

Company Description

Publicis is the lead agency of the Publicis Groupe – the 4th largest communications group in the world. The Publicis network spans 83 countries and 256 offices.
Publicis employs 2,400 people through our network in 55 cities across Asia (including eight Indian cities and 39 Chinese cities), managed out of its regional headquarters in Singapore. Our key clients from the region include HP, Nestle, L’Oreal, Cadbury, Pernod-Ricard, UBS, Fidelity, Renault, and Sanofi.
At Publicis, we specialize in holistic communication that we call La Holistic Difference. It is a consumer-centric process and can use considerable ‘alternative media’ and consumer activations programs to achieve the goals.
Everything we do base on consumer knowledge, and we always work closely with the sales and distribution managers of our clients' companies to achieve our collective aims.

Job Description

Client management :

• Manage all agency efforts on behalf of the client and coordinate the development of all agency’s recommendations to the client
• Understand client’s business structure, revenue structure, organization structure, culture, vision, mission, working process, financial process, professional practice, and KPI
• Professionally and accurately update clients with reports, reviews, and correspondence on all decisions made and agreements

Brand champion :

• Be an expert in the responsible brand, category, and market
• Precise and update on any relevant research findings or data tracking of the brand 

Project owner :

• Collaborate with a project manager in managing the working timetable, working team, and budget
• Preparing the brief and relevant useful information for the team
• Contribute to the working team as a brand and category expert with insightful target’s information
• Prepare and arrange the selling presentation to the client
• Successfully sell the cost estimate to the client prior to any production work
• Ensure advertising materials to be delivered to media according to a media schedule
• Take full responsibility in leading and accomplishing simple project
• Manage the workflow and anticipate any problem that may occur in the process with prepared effective solutions

Qualifications

• Creatively driven and always keen to explore new routes to market
• Excellent understanding of agency/creative/production processes 
• Experience as an Account Manager or a Senior Account Executive with at least 5 years of agency experience
• Experience in managing financials across multiple projects 
• A natural leader with effective management and delegation skills
• Highly effective written and verbal communication skills
• Pro-active and organized, with particular attention to detail
• Excellent influencing and negotiation skills
• Confident and self-motivated
• Maturity in relating and interacting with people at all levels