Account Manager - UK&I

Alfa Laval UK&I are looking for an Account Manager

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build careers too.

About the job

The Food and Water division here at Alfa Laval UK&I are looking for an account manager to join our team. They will be responsible for identifying business opportunities and securing end user sales within the market of Alfa Laval Hygienic Fluid Handling (HFH) & Food Heat Transfer (FHT) products, services and applications. Engaging with key end users and our channel network, you will be preferably located in the Midlands / South. North/Scotland will be considered depending on the applicant. The role will require someone that provides a superior customer experience, drives growth and increases our market share. This will be a home-based role, and the successful candidate will have a full driving license as travel will be frequent in the UK&I.

Key tasks include:

• Following established sales processes and guidelines to promote and sell Alfa Laval HFH or FHT Product and services.

• Develop and manage leads & opportunities, to establish and grow your business pipeline, ensure quotes are delivered on time from our P&A team and follow up

• Being active in the market and focusing on securing visits, meetings and interactions with customers, focusing on customer needs whilst understanding and highlighting our value proposition.

• Being an ambassador of the Alfa Laval guiding principles and promote our core environmental and sustainability drivers.

• Using the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.

• Providing support including trouble shooting / claim management to our customers

• Deliver or facilitate training together with the local and central organization in HFH or FHT

• Supporting new products launches and initiatives coming into the market.

• Building strong internal relationships and liaising with other departments (both locally and within the group) technical and customer support, marketing, operations, finance and logistics.

• Scout and develop new end user customers base and set them up into our systems when applicable

• Support channels with the execution of their business plan and with end user initiatives

• Liase with rest of the HFH and FHT team to help deliver the yearly forecast and sales plan

Who you are?

We believe you are a self-motivated team player, adept at networking in international and cross-cultural environments. You work in alignment with Alfa Laval's core values: Action, Interaction, and Satisfaction. As a driven individual, you focus on solutions rather than problems, making it easy for you to prioritize and execute tasks. A passion for continuous improvement is deeply ingrained in your approach. You build trust through clear, humble communication, without ego. Your strong networking and relationship-building skills, along with effective problem-solving, negotiation, and communication abilities, enable you to excel. You are highly capable of working independently, managing priorities, and multitasking with minimal supervision in a fast-paced environment to meet challenging goals.

The Ideal candidate must:

• Have a good understanding of market and trends

• Have good interpersonal skills

• Be proactive in ensuring a superior customer experience

• Enjoy new challenges

• Be comfortable working in a matrix organisation

• Be a strong team player

• Be willing and able to learn and develop

• Have good organisation and planning skills

• Be self-driven and motivated to make a difference

• Be responsible for individual performance / capable of working independently

What you know?

You hold a degree in Process or Mechanical Engineering, or an equivalent qualification.

You bring a strong background and proven experience in direct sales, with knowledge of key industries such as Dairy, Food, Pharma, and Home & Personal Care being a significant advantage. Familiarity with our sizing and selection tools is also beneficial. Additionally, you possess technical expertise in at least one of the following areas: hygienic pumps, valves, or tank equipment. You have strong IT skills and are confident in navigating new systems and internal tools.

What we can offer

You will be joining a team and a company that makes a difference. Alfa Laval´s technology is known for it’s high efficiency and energy saving designs. You will go to work knowing that you are truly contributing to making the world more sustainable.

The Alfa Laval culture is open, informal and supportive. We believe in diversity and equal career opportunities and encourage people to take charge of their personal development.

Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including:

• Holiday entitlement of 25 days + Bank holidays

• Simply Health – Health cash plan available to enter worth over £2500 annually

• Life Assurance – 4X annual salary when you remain in the pension

• Training and Career Development potential

• Cycle to work scheme

• Tech scheme benefit

Assessment practicalities

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games

For more information, please contact

Leonardo Morabito, Business Unit Manager - Hygienic Fluid Handling & Food Heat Transfer, [email protected]

Tanja Sukaj, Talent Acquisition Partner, [email protected]

You are welcome with your application no later than 7th of January 2025. The ad will be closed earlier if the right candidate appears. Due to winter vacations the recruitment process for this role will take longer time. Due to GDPR, applications send via email will be disregarded without notice.