Account Manager - Total Rewards

What We have to Offer

Are you a proactive and detail-oriented professional looking to kick-start your career in client success? Our Total Rewards Division is seeking an entry-level Account Manager to join our team! In this role, you’ll support both our team and clients, ensuring smooth operations, high satisfaction, and identifying opportunities for growth.

This position offers flexibility with the option to work remotely. However, we value in-person collaboration and require some onsite participation for training, team building, and strategic meetings.

What you Bring

We’re looking for someone who thrives in a fast-paced environment, values teamwork, and is committed to delivering outstanding service. This is more than just a job—it’s a chance to be part of a supportive, forward-thinking team that values growth, collaboration, and innovation. If you’re ready to make an impact and take your career to the next level, we’d love to hear from you!

About Us 

At The Richards Group (TRG), we believe the best business partnerships are personal. We listen closely to our clients and help them navigate complex challenges. Founded in 1867, The Richards Group is a local independent firm specializing in insurance, employee benefits, financial services, and HR consulting. Though we’ve grown significantly, our commitment to exceptional service and innovative solutions remains the cornerstone of our success. 

Our 150+ team members proudly serve over 20,000 clients across Vermont, New Hampshire, and Massachusetts. We’re honored to have been named one of the Best Places to Work for ten consecutive years and to have received the 2024 Governor’s Excellence in Worksite Wellness GOLD Level Award. These recognitions are a testament to our talented, driven team.

Click here to learn more about the Richards Group!  

What You’ll Need to Succeed:

• Bachelor’s degree or equivalent combination of education and experience
• Life & Health Insurance Licensure for this position is required within the first 6 months of employment
• Intermediate or higher level of proficiency in Microsoft Office Suite is required
• Exposure to Human Resources (HR) related software a plus
• Excellent oral and written communication skills
• Must possess exceptional independent judgement and decision-making skills
• Strong customer orientation required
• Good organizational and analytical skills required
• Ability to work independently and be self-directed; demonstrates self-confidence
• Ability to show empathy towards others
• Set professional tone of cooperation, teamwork and judgment
• Ability to manage stressful situations in a positive way

Perks of Working at TRG

• Purpose and Community: We embrace a culture of giving back and maintaining strong ties to the communities we serve. 
• Social Connections: We love to have fun as a team! Enjoy our Cocktails and Colleagues happy hour series, Employee Appreciation Day, Red Sox games, comedy shows, concerts, holiday lunches, team retreats, virtual trivia, costume contests, and more. 
• Benefits and Wellbeing: TRG offers a holistic approach to benefits, compensation, and support services that invest in your social, financial, physical, and emotional well-being. 
• Professional and Personal Development: We’re committed to your growth, ensuring you receive the education, licenses, and experience needed to develop professionally and personally. 

Additional Information 

All job offers are contingent upon the successful completion of a background check. 

Please note that The Richards Group participates in E-Verify should you be selected for a role with our company we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about E-Verify please visit E-verify.gov.

EEO Statement: The Richards Group is committed to inclusiveness, equity, and accessibility. We encourage all qualified candidates to apply. 

Join our award-winning team and help us continue to make a difference!