Account Manager, SMB

The Role

We’re looking for driven and customer-focused SMB Account Managers to help drive the growth and expansion of our current customer base! As an Account Manager, you’ll play a key role in driving revenue growth by identifying opportunities for customers unlock additional value from their CompanyCam subscription - whether through adding users or upgrading to a higher tier. Partnering closely with our Customer Success Managers, you’ll identify accounts with expansion potential and lead conversations to convert those opportunities into revenue. You’ll act as a trusted advisor, working directly with customers to understand their business goals, provide tailored solutions, and ensure they’re getting the most out of our platform. We value a fun, fast-paced environment and are searching for individuals who thrive on building relationships and contributing to our growing success.

Location: Candidates must permanently and currently reside in Lincoln or Omaha, Nebraska or the surrounding metro areas. Employees are not required to work in the office on a regular cadence, but in-office attendance is encouraged.

What You'll Do

• Lead the growth and expansion of our current customer base by identifying and securing upsell opportunities.
• Educate customers on the benefits of upgrading to a higher tier or adding more users to enhance their experience with CompanyCam.
• Proactively meet with customers to understand their current processes and identify business challenges.
• Perform product demos to showcase features and solutions to potential customers.
• Partner with CSM’s to identify growth opportunities within accounts.
• Create a pipeline of opportunities and maintain reliable forecasts to ensure consistent growth.
• Listen to customer feedback to help inform product and marketing strategies.
• Support customer inquiries regarding their accounts, collaborating with CSMs to ensure customers are educated on how to best utilize our platform.

What You'll Bring

• 1+ of experience in account management, sales, and customer success, or a similar revenue-generating roles.
• Experience in SaaS or a technology preferred, particularly if you’ve worked with a high volume of SMB accounts.
• Experience with Salesforce is a plus.
• Excellent written and verbal communication skills, with the ability to build strong customer relationships and effectively convey product value.
• The ability to prioritize value over features, always focusing on how your solution will solve customer challenges and meet their needs.
• The ability to close deals and ask for commitment from customers with confidence.
• A growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
• A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $50,000 - $60,000 per year and is based on experience. Our average on target earnings (OTE) are around $80,000 - $90,000, with uncapped commission. We also offer meaningful equity and other benefits.

We pride ourselves on celebrating everyone. CompanyCam is an equal-opportunity employer actively working on creating an inclusive work environment where everyone can thrive. Are you reading this and wondering if you meet every requirement? Studies show that workplace minorities, such as women and people of color, are less likely than other applicants to apply for a job when they don’t meet every single requirement. Even if your experience doesn’t perfectly align, we encourage you to apply. We’re interested in hiring passionate, hard-working people—not checking boxes.

For any accommodations or adjustments to complete the online application or to participate in the interview process, please email [email protected] and we’ll respond to your email promptly. Do not include any medical or health information in your email.