Account Manager (Payments)

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers connect and simplify their operations, keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world.

Cin7 is expanding very quickly with a mission to empower product sellers to thrive by making selling as easy as buying. We are committed to this mission to become the leading Inventory Management Software brand in the world.

Serving over 8,000 customers globally, processing more than 125 million orders per year, and supporting over $35B of Gross Merchandise Value, Cin7 has been rated best overall in inventory management software in 2024 by Forbes Advisor.

How you'll make an impact:

As an Account Manager (Payments), you will be responsible for managing and growing a portfolio of existing high-value clients, focused on increasing their Gross Payment Volume (GPV). You will act as a trusted advisor and consultant to your clients, helping them achieve their business goals and maximize the value of Cin7's solutions.

We are seeking dynamic SaaS account management talent, energized to help our customer’s businesses thrive through our robust connected inventory platforms. We are looking for experienced, customer-focused, go-getters who are driven to challenge themselves, service customers, solve problems, and consistently crush quota in a fast-paced, collaborative, high-culture environment.

A day in the life:

• Work with Cin7’s largest existing customers for upsell and cross-sell opportunities, primarily focused on expansion, increasing payment processing volume, building relationships with customers and addressing pain points
• Conduct regular business reviews and strategic planning sessions with key clients, providing insights and recommendations on how to optimize their use of Cin7's products and services, particularly those related to payments
• Increase the gross payment volume of your assigned accounts, as well as the overall customer lifetime value as well as cross sell other potential Cin7 products 
• Collaborate with other departments within Cin7, such as product, engineering, onboarding and support, to ensure a seamless and consistent customer experience
• Provide feedback and suggestions to the product team on how to improve Cin7’s product features and functionality based on customer needs and requests
• Develop and implement best practices and processes, as well as mentor and coach other team members

What you'll bring with you:

• Demonstrated success in in account management, customer success, or sales in a B2B software environment 
• Proven track record of over-achieving and exceeding revenue targets and retention goals 
• Excellent communication, presentation, and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Client-focused consultative mindset

In return, we offer:

• Competitive benefits, including medical, dental, and vision plans, and a 401K.
• A flexible PTO policy, allowing you the time you need to recharge.
• A Global Wellness Day celebrated companywide, providing you a dedicated holiday to focus on your own wellbeing.
• A diverse team, where everyone helps each other, and inclusion is a core value
• Frequent company-sponsored events so you can get to know your co-workers.

Why CIN7?

CIN7 is a leader in one of the most exciting software verticals right now, and we're growing exponentially. We're looking to add people to our team who are passionate about working with a fast growth tech company. 

At CIN7, we make great products available to everyone. Every month, millions of sales orders flow through our platform reducing the cost, effort and time for product sellers so they can quickly get products to customers and build their brands without worrying about their operations. We pride ourselves on providing Inventory Management and Supply Chain software to help medium-large product businesses thrive in a highly competitive, digital world. CIN7 centrally manages inventory across multiple locations and channels, connecting 500+ systems to support receiving, selling and shipping stock.

We value diversity at Cin7, and bring people into the heart of everything we do. We hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.