Account Manager - North East

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com
At Convatec, we’re transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. We’re aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as a Account Manager you’ll do the same.

The Role:

Grow the account sales for advanced wound care through consultation with district nurses and community nurses and specialist teams in the community and hospital. Training and education to support product use. Pull through of formularies and pathways. Evaluations to support pathway/formulary inclusion. Working closely with the matrix team.

Territory: Newcastle, Tyneside, Sunderalnd, Tees, Durham

Key Responsibilities:

• Drive overachievement of sales targets across territory

• Represent ConvaTec professionally within the community and some secondary care.

• Demonstrates in-depth clinical and product knowledge within key indication areas

• Produce specific account growth plans detailing actions and resources

• Build comprehensive customer account plans

• Maximise the clinical access to key brands through formulary inclusions or clinical guidelines.

• Pull through of the business by the Account Manager crucial following on from the formulary inclusion.

• Drive and support product implementation across care settings

• Ensure correct and competent use of ConvaTec brands through regular training

• Initiate and drive (hospital/community) product evaluations through liaisons with key clinical decision makers

• Facilitate audits to gather prevalence data

• Plan and implement local study/educational activity to raise awareness of the therapy areas and build platform for sales opportunities

• Meet agreed Metrics & SFE Standards working within and adhering to Company’s compliance policy & Standards of Business Conduct & Ethics.

• A strong understanding of the company CRM system and record calls daily

Skills & Experience:

• Selling experience within medical/pharma industry, selling to primary and/or secondary care.

• Strong team player as will be part of a Matrix team

• Educated to degree level, with ideally a bio-medical sciences background or nursing experience. Recent graduates with a Bio-medical sciences degree will be considered

• Tenacity, be highly motivated and goal oriented

• Strong and impactful communication skills and the ability to build strong customer relationships and influence key decision makers

• The ability to demonstrate a good understanding of NHS structure 

• Demonstrates skills at meeting or exceeding targets

• Strong presentation & IT skills 

Working Requirements:

In the field 5 days per week, 90% customer facing. Travel requirements once a quarter for regional meetings

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet. This is stepping outside of your comfort zone. This is work that’ll move you.
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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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