Company Description
Who We Are
Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.
We are feeding the world’s curiosity!
Job Description
The Opportunity
Cint is seeking an Account Manager to nurture and grow long-term, trusting relationships with a range of our clients in Europe. The Account Manager’s role is to oversee a portfolio of customers and retain and grow their business with Cint.
As the Account Manager you will be expected to have a deep understanding of the German market, including industry trends, competitors, and cultural nuances.
The Team
Your will be part of the EMEA commercial team helmed out of Berlin and London. The team spreads across Germany and continental Europe and brings together a wide range of cultures and backgrounds. Split into Account Management and Business Development we own the commercial success in the region.
What You Will Do
- Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue.
Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite.
Implement quarterly account growth plans - Be able to confidently communicate Cint value propositions to customers’ business goals.
- Collaborate closely with colleagues across Enterprise, Media Measurement and
- Connected Data solutions to help identify and win new business opportunities.
- Serve as the lead point of contact for all customer account management matters.
- Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.
- Work closely with cross-functional internal teams including Customer Success,
- Customer Development and Project Management to improve the entire customer experience.
- Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.
- Diligent use of CRM
- Forecast and track key account metrics
Qualifications
What We Are Looking For
- Previous experience in a Account Management/strategic client facing role.
- Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client.
- Proven ability to collaborate and build strong relationships with customers.
- Accountable (one of our core values), with a passion for going the extra mile for clients.
- Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management).
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
- Prior Experience in market research is a plus, but not a pre-requisite.
- Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients.
- Excellent communication, negotiation and presentation abilities in German (C1 level as a minimum) and English.
Bonus Points If You Have
- Experience in Technology sales or Market Research.
Additional Information
#LI-Remote
Our Values
Collaboration is our superpower
- We uncover rich perspectives across the world
- Success happens together
- We deliver across borders.
Innovation is in our blood
- We’re pioneers in our industry
- Our curiosity is insatiable
- We bring the best ideas to life.
We do what we say
- We’re accountable for our work and actions
- Excellence comes as standard
- We’re open, honest and kind, always.
We are caring
- We learn from each other’s experiences
- Stop and listen; every opinion matters
- We embrace diversity, equity and inclusion.
More About Cint
In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
What We Do
Cint is a global provider of research technology. Our platform enables brands, researchers, academics, or anyone with a question, to connect with a global network of over 239 million high-quality and engaged respondents. Panel providers, mobile gaming apps, loyalty associations, or anyone with an online community, partner with Cint to monetise their userbase through surveys that complement the user experience. Utilizing the global reach and survey-based approach of our platform, Cint’s media measurement solutions help advertisers, publishers and media agencies measure the impact of cross-platform ad campaigns.
Cint Group AB (publ), listed on Nasdaq Stockholm (STO: CINT), has a global workforce throughout EMEA, North America and APAC, including offices in Stockholm, London, New York, New Orleans, Singapore and Sydney. Find more at www.cint.com.
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