Account Manager - IOLs

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Halifax, NS.

What’s the role?

The Account Manager is responsible for the generation of new business sales and profits in a specific territory. Commits to an annual sales plan, writes specific objectives and forecasts orders and expected orders and revenue on a monthly basis. The Account Manager must develop excellent product knowledge and an awareness of market conditions. Must report on his/her activities weekly and must represent the company in keeping with the highest standards of business ethics and professionalism. Responsible for communicating with management any ideas, market trends or competitive activities.

Sound Interesting?

Here’s what you’ll do:

• Attain or exceed yearly revenue and profit quotas for region of responsibility.
• Monitoring & reporting about sales activity, market & competitor's situation
• Make scheduled personalized sales demonstrations to Customers in the Fields of Business of Visualization, Surgical Ophthalmology and Surgical Oncology market in region of responsibility.  Customers include but are not limited to Surgeons (Ophthalmology, Neuro, ENT, P+R, Spine, Gyn, Dental, General) and Oncologists as well as all training on applications and In servicing relevant hospital and clinic staff.
• Educate and follow up the Surgeons and staff members on the operation, utilization and applications of our product to insure overall customer satisfaction.
• Establish/ maintain good relationships with customers and accounts.
• Develop and implement creative and profitable marketing approaches to the individual demands of the representative’s region.
• Be responsible and assist in market introductions and launches of new products planning
• Maintain, analyze and utilize territory records and other information to efficiently organize, plan, execute and measure results.  Including SOM, CRM, AR and DSO.
• Provide timely, accurate, and constructive written and oral communications to management regarding expected sales planned monthly activity.
• Support sales, expenses, inventory and accounts receivable.
• Develop and implement synergy opportunities among other Zeiss team members, companies, Carl Zeiss field service and other corporate partners when such programs arise.
• All paperwork and other requested information should be furnished in a complete and timely manner.
• Assist / advise the local sales administration personnel when necessary on all matters pertaining to processing of customer orders, deliveries, etc.
• Review pending service jobs together with the Service team and offering any assistance that may be required in their execution
• The position requires the ability to continuously adapt to change and to represent the company as per the strategy implemented by the management including participation in training sessions and keeping updated on technology changes.
• A good working relationship with  colleagues, service and office personnel is vital.
• Maintain currency of, and adhere to applicable Company and ISO 9001 processes and procedures.
• Abide by provincial and federal employment laws.
• Identify and capitalize on untapped opportunities within the IOL market by building strategic relationships with new accounts, expanding ZEISS’s presence in territories.
• Drive market development initiatives by actively engaging with prospective customers, understanding their clinical needs, and positioning ZEISS IOL solutions as a value-added offering.
• Develop and execute a territory growth strategy focused on increasing awareness, trial, and adoption of ZEISS IOL products among cataract and refractive surgeons, surgical centers, and key stakeholders.
• Other duties as required
• Note: Essential functions may not be limited to the tasks and responsibilities listed within this section. Ordering of essential functions does not necessarily reflect importance of item.

Do you qualify?

• Four-year (4) college degree in Science related program or equivalent. Three (3+) years’ sales experience in Healthcare Industry.
• High level of technical/ clinical product knowledge.
• Ability to manage multiple tasks.
• We are seeking a driven individual with a proactive result-oriented mindset.
• Experience in operating room and consumable sales is an asset.
• Exceptional negotiating and diplomacy skills.
• Strong organizational and communication skills.
• Computer skills, computer literacy in word processing, spreadsheet and database management.
• Scientific and mechanical aptitudes.
• Ability to work in a team environment.
• Basic Marketing and Financial skills.
• Develop expertise in product application and practice management implications.
• Safely operate a motor vehicle and maintain a valid motor vehicle license.
• While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hand tools, objects or controls. The employee is occasionally required to stand, walk and reach with their hands and arms.

Working Conditions and Special Demands:

• 50% or more of time is spent traveling.
• The employee must occasionally lift and/or move up to 75 pounds.
• The demonstration of product can require weekend work and frequent traveling.
• At times the company may move employees to different locations as requirements change.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

Your ZEISS Recruiting Team:

Jo Anne Mittelman

COVID-19 Considerations

At ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.