Account Manager - Entry Level

Posted 10 Days Ago
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Marina del Rey, CA
Entry level
Marketing Tech
The Role
The Entry Level Account Manager will engage with customers, handle inquiries and complaints, provide product information, troubleshoot issues, maintain records, and develop knowledge of company offerings. The role focuses on building rapport with clients and ensuring excellent customer service.
Summary Generated by Built In

This office is seeking a full-time Entry Level Account Manager who is career minded and possesses unmatched people skills. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of our new campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.

Our thorough training ensures each and every one of our employees is equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. 

The Goals Are Simple: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?

Entry Level Account Manager Responsibilities:

  • Handle customer inquiries and complaints

  • Provide information about the products and services

  • Troubleshoot and resolve product issues and concerns

  • Document and update customer records based on interactions

  • Develop and maintain a knowledge base of the evolving products and services

Entry Level Account Manager ​Qualifications:

  • Previous experience in customer service, sales, or other related fields if possible but not required

  • Ability to build rapport with clients

  • Ability to prioritize and multitask

  • Positive and professional demeanor

  • Excellent written and verbal communication skills

We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.

#LI-Onsite

The Company
Torrance, California
19 Employees
On-site Workplace

What We Do

H!ERO dominates the marketplace because of our winning outcomes. Our engaging approach fills the need for better marketing that gets results. Our people are passionate and driven. They are adept at using innovative insights and our direct approach to meet brand requirements of all kinds. We grow market share and consumer loyalty for companies large and small.

We use one-on-one consultations because it’s the best way to connect businesses and consumers for the benefit of all. Simply put, it works. We’re guided by core H!ERO values as we infuse excitement, energy, and transformative concepts into every campaign. Enlist our expertise to spread the word about your brand.

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