Account Manager, End User

Posted 19 Days Ago
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Perth, Western Australia
Mid level
Hardware • Software
The Role
The Account Manager focuses on meeting sales targets by developing business relationships with users and distributors while managing account plans and ensuring customer satisfaction.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is hiring!

We are looking for an Account Manager, End User to join us in our Perth, Western Australia office.

Reporting to the Sales Territory Manager, Western Austrlia, you will meet allocated sales target through growing existing business / developing new business for all RA products / services / solutions portfolio through a disciplined planning and sales execution process.  You establish relationships at assigned accounts including Users, OEMs, and Integrators, while engaging with distributors to ensure efficient use of resources.

Your Responsibilities:

  • Maintain a collaborative relationship with the RA Distributor/s and internal stakeholders.
  • Develop account plans for assigned account packages which includes systems integrators, end-users, OEMs, EPCs.
  • Spend at least 70% of time visiting customers to support account plans.
  • Adopt our disciplined approach to managing sales opportunities and front-log using available sales tools.
  • Ensure customer satisfaction through contacts / visits. Facilitate resolution of customer issues.
  • Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
  • Stay current on Industry trends, competitors, market drivers and RA offerings.
  • Ensure familiarity with company policies. Apply policies in compliance with government laws. Policies includes Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network. Ensure compliance to Ethics, Standards of Business Conduct, other RA policies and the relevant government regulations in the geography.
  • Perform any other relevant responsibilities as and when assigned by Manager.

The Essentials - You Will Have:

  • Degree in Electrical / Electronic Engineering or related discipline.
  • More than 3 years selling experience in the industry
  • Experience selling in Mining Industry
  • Local travel within WA

The Preferred - You Might Also Have:

  • Experience in Channel Management and Distribution
  • Exposure in industrial automation products such as DCS, PLC

What We Offer:

  • Great compensation package with 14% superannuation
  • Pay-for-performance sales commission structure
  • Company which embraces diversity and inclusion
  • Flexible working arrangements
  • Paid parental leave
  • Global career opportunities

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-BT1 #LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Top Skills

Dcs
Plc
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The Company
Bellevue, WA
22,000 Employees
On-site Workplace
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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