Account Manager, Digital Publishers

Who We Are:

Next Millennium Media (“NM”) is a fast-growing, ad-tech firm with a strong presence within the ad-tech industry. Our ambition is to provide publishers and advertisers alike with the best media solutions and technology in the industry to empower them to build their brand and business. 

Sound like a team you’d like to be part of? We’ve created a space for our teams to solve complex challenges, be clever and innovative, and play to their strengths. We’re invested in the individuals on our staff as well as our clients. Because of that, we value the intersection between results, personal growth and innovation. 

At Next Millennium, we brought together the best and brightest in digital advertising, connecting powerful algorithms with the heartbeat of our people. Curious? We’d love to explore what we’ve built with you to see if there’s a fit. 

Who You Are:

We are seeking a driven, team player who can add value to a thriving team. In this role, Account Managers serve as the primary point of contact for all publisher client matters. You will be responsible for servicing client relationships through providing recommendations and solutions You will also collaborate with the Ad Operations and Sales teams to help move client business forward. You will become an expert on managing client expectations and goals in a fast-paced environment.

What You'll Do:

• Build rapport and maintain regular, proactively outreach to publisher clients on ongoing basis
• Establish client goals and expectations while responding to client inquiries and concerns in a timely fashion
• Upsell and cross-sell existing and emerging products, solutions and services that meet the client’s needs and increase revenue
• Lead client calls and resolve client challenges with exceptional customer service
• Participate in meetings with the Sales team regularly to review the status, issues, and opportunities for maximization across sites
• Collaborate with the Sales team to create and execute short-term go-live plans for new clients 
• Understand each deal and what the client wants in a partnership
• Learn Next Millennium’s internal platforms, placement strategies, and technical integrations
• Master all features in our platform with an understanding of what features should be engaged to ensure maximum revenue and client satisfaction

What We’re Looking For:

• Bachelor’s Degree or equivalent years of experience
• 2+ years of consultative, sales or account management experience in the online advertising or media industry preferred
• Previous client-facing experience, strong communication and interpersonal skills
• An ability to grow client relationships and revenue through upselling products, solutions and services
• A collaborator and a contributor who will work cross functionally with a variety of teams
• Effective time management and organization skills with an ability to prioritize deadlines
• Comfortable working with numbers, data and insights Familiarity with campaign performance indicators: CPC, CTR, VTR and Viewability, etc.
• Strong capabilities in Microsoft Excel, Google Sheets and other similar tools
• Add to our culture - Heartbeat 1st, then Algorithm. We’d love to also learn from you.

At Next Millennium Media we are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.