Advertiser Account Manager

About GiddyUp:

GiddyUp is a Performance Agency with a powerful in-house global e-commerce and CMS platform. Our mission is to help the best products win by connecting brands and shoppers worldwide.

We are disrupting the commercialization model - traditionally, growth starts with funding and brands need large marketing budgets in marketing, creative, media, and agencies to have a high-growth go-to-market strategy. GiddyUp democratizes commercialization - our large network of marketing partners bring innovative products to shoppers through our proprietary performance commerce platform and the market decides the growth trajectory of the products.

Having already generated over $1 billion in sales – GiddyUp’s Partner Commerce model enables brands to profitably scale across every online channel and international market – on a 100% performance-only basis.

About The Role

The Advertiser Account Manager at GiddyUp plays a crucial role in driving success through collaboration with our internal team and our brand partners. This position demands strong relational skills to develop trust-based partnerships with brands while leveraging the internal team to create growth opportunities. As an experienced account manager and proficient communicator, you will be dedicated to achieving exceptional results for our company and partners.

What You'll Do:

• Nurture revenue growth throughout the brand lifecycle.
• Optimize account growth and longevity, ensuring high performance and profitability for both GiddyUp and managed brands.
• Act as a high-level liaison between GiddyUp and brand partners, advocating for win-win outcomes.
• Act as the primary contact and account manager for brands throughout the brand lifecycle; effectively prioritize brands by their level of scale and strive for same day responses to brand inquiries.
• Build strong relationships with brands to ensure optimal alignment and long-term success.
• Educate brand partners on running effective performance campaigns for maximum scale, profitability, and longevity.
• Negotiate commissions, sales caps, creative budgets, and accelerator pools required by GiddyUp internal teams for ongoing campaign success.
• Handle objections and concerns raised by brands throughout the brand lifecycle.
• Address campaign challenges (inventory, channels, CPA, customer support, etc.) with the GiddyUp team and communicate solutions to brand partners.
• Collaborate with the Performance Marketing Manager to monitor and drive campaign performance and growth.
• Communicate brand partner concerns and challenges to the GiddyUp Network team.
• Master key functions of the GiddyUp Platform to effectively manage brand operations, offers, and growth strategies.
• Analyze campaign data and performance on a daily/weekly/monthly/quarterly basis to identify risks, opportunities, and trends.
• Collaborate with the Marketing, Traffic, and Creative teams to catalyze opportunities and to mitigate potential risks.

Competencies:

• Collaboration & Teamwork: Works collaboratively with managers, colleagues, and external stakeholders to achieve identified goals and objectives; works to create alignment across teams.; Is consistent, predictable, and easy to work with.
• Communication: Conveys information in a clear, accurate, and appropriate way in verbal and written communications; considers tone, attitude, and intention when communicating with a coworker, group or external stakeholder; acknowledges that one’s experience and opinion is one’s own.
• Ownership: Takes ownership of work, projects, challenges and outcomes; fulfills commitments and addresses blockers; Is self-directed and consistent in meeting job requirements and objectives.
• Technological Fluency: Is proficient in the use of work-related software, technology, and tools required to perform one or more of the responsibilities related to one’s role; stays up to speed on new technologies and leverages technology to increase productivity and efficiency.
• Relationship Building: Has the ability to build good relationships with all stakeholders; Is skilled at working cross-functionally to meet company goals. 
• Client Focus: Has a customer centric focus, increases customer retention through effective relationship management, and does whatever it takes to make sure the customers' needs are fully met.
• Account Development: Develops accounts and grows revenue by effectively managing brands.

Tools & Technology:

• The GiddyUp Platform
• Salesforce
• Monday.com
• Everflow
• Tableau
• Slack
• Google Suite
• Zoom
• Loom

Required Education & Experience:

• Bachelor’s degree in communications, business administration, or a related field
• 5+ years account management experience
• 3+ years client negotiation and sales experience
• Senior level account management experience in the e-commerce industry
• Proven success growing brand accounts
• Strong marketing, sales, and analytical skills
• Exceptional relational skills

Preferred Education & Experience:

• Experience working in a startup environment
• Experience working in the affiliate marketing industry
• Exceptional soft skills
• Excellent communication (verbal and written) and presentation skills

What We Offer:

• 100% Health, Dental, Vision, Life, STD & LTD coverage and 50% dependent coverage
• Unlimited Vacation
• 6% 401(k) match 
• Annual Health & Wellness Reimbursement 
• Professional Development Reimbursement 
• Offsite company trips
• Team building events
• Competitive salary based on experience
• Supportive remote work environment

Work Environment:

GiddyUp strives to provide a flexible, fun working environment. GiddyUp is a remote company and we’re looking for reliable team members who can succeed in a fully remote environment.