Account Manager, Commercial Services and OperationsWork your magic creating connections and driving account growth to transform healthcare.
Imagine a career where your work directly contributes to improving patient outcomes and advancing medical knowledge. At Verana Health, we're making that vision a reality, and we're looking for an accomplished and enthusiastic Account Manager to join our Commercial Services and Operations team. We pride ourselves on promoting a collaborative environment where every team member is empowered to make a difference. If you're looking for a company that values your contributions, invests in your growth, and encourages you to push the boundaries of what's possible, Verana Health is the place for you.
You'll nurture and expand relationships with our customers, ensuring they receive exceptional support every step of the way. You'll work with teams across our organization, including Commercial Services, Quantitative Sciences, Product, Sales, and Finance, to advocate for customer needs and guide impactful solutions. From supporting annual renewals to identifying new opportunities for account expansion, you'll play an important role in the success of Verana Health.
You will report to the Sr. Director, Commercial Services and Operations and work in a hybrid setting, with regular presence at our NY office.
Responsibilities:
-
Build Relationships: Develop deep connections with customers to exceed their expectations.
-
Achieve Account Growth: Support the annual renewal process and identify opportunities for account expansion.
-
Deliver Customer Insights: Understand customer interactions with Verana Health products to identify needs and challenges.
-
Engagement Strategies: Design and implement strategies that enhance customer engagement and satisfaction.
-
Collaboration: Work with teams across Commercial Services, Quantitative Sciences, Product, Sales, and Finance to advocate for customer needs.
-
Customer Advocacy: Ensure customer retention and satisfaction through exceptional support.
Basic Requirements
-
Bachelor's degree in Business Management, Public Relations, or a related field.
-
5+ years of experience in healthcare consulting or account management roles.
-
2+ years of experience in Real World Evidence/Healthcare Data.
- 2+ years of experience serving pharmaceutical clients
-
Prior success in a startup environment.
-
Experience prioritizing opportunities
-
Expertise in influencing clients and colleagues to resolve issues swiftly.
Location:
Within commutable distance from our NYC Office (Hybrid 2 Days in office)
Travel Expectations: Monthly customer visits.
#LI-Hybrid
Verana Health is committed to complying with all applicable pay transparency laws and supports equitable pay practices. We pay based on a market-based approach, supported with robust data and in alignment with the compensation of our existing team. We construct our compensation ranges based on the US national average but your pay may vary depending on your location and the cost of living index for that geographic area. In determining an offer, base salary will also be based on experience, qualifications, skills and market conditions.
Please note pay ranges for major metropolitan areas may be different.
National Pay Range
$130,000—$150,000 USD
Top Skills
What We Do
Verana Health is a healthcare technology and analytics company entrusted by key medical associations to manage multi-specialty, real-world data at every stage of the analytics process—from entry to evidence. Anchored in ophthalmology, neurology, and urology, the Company acts as a linchpin in the healthcare data ecosystem, making data meaningful and actionable to empower physicians and accelerate research for patients. By curating and applying advanced analytics to real-world clinical data, Verana Health helps life sciences partners enhance evidence generation, reinvent medical research, and drive innovations in specific disease areas.
Why Work With Us
At Verana Health, we have the opportunity to shape the future of medical research by harnessing the power of comprehensive clinical data sets to generate real-world evidence and answer meaningful questions in medicine. This is a company built by and for people who seek to be part of a mission-driven team committed to improving patient lives.
Gallery
