Account Manager, Commercial Market

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with big strategic clients operating in the commercial sector, with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her in-depth technical knowledge and business skills to represent, negotiate and engage companies as part of highly complex and innovative agreements of significant importance to the business centre. He or she ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required to:

• Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins

• Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions

• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients

• Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships

• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered

• Execute various promotional activities as part of the centre's business operations. Participate in targeted public relations activities and participate actively in the business community

• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs

• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their responsibility.

Ce que nous offrons*

• Salaire concurrentiel et boni annuel

• 4 semaines de vacances flexibles dès la première année

• Régime de retraite à prestations déterminées qui assure un revenu prévisible et stable durant toute la retraite

• Régime d’assurance collective incluant des services de télémédecine

• Remboursement des frais liés à la santé, au bien-être et à de l’équipement pour le télétravail

*Les avantages sont applicables en fonction des critères d’admissibilité.

Ce que vous mettrez à profit

• Baccalauréat dans une discipline appropriée

• Un minimum de six ans d’expérience pertinente

• Veuillez noter que d’autres combinaisons de formation et d’expérience pertinentes pourraient être considérées

• Connaissance du français nécessaire

Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2025-03-17