Account Executive, SMB

Posted 7 Days Ago
Be an Early Applicant
San Francisco, CA
Hybrid
Junior
HR Tech • Mobile • Productivity • Professional Services • Software
Develop engaged and high-performing teams.
The Role
As an Account Executive at Lattice, you will drive new business acquisitions, engage with prospects, onboard customers, and maintain high retention rates through strategic communication and understanding of customer needs. You'll work closely with sales and technical teams to execute projects and influence company growth in a fast-paced environment.
Summary Generated by Built In

About the Role

With the recent launch of our HRIS, Lattice now offers a complete platform that helps organizations streamline HR tasks, drive performance and develop talent. We’re expanding our team of Account Executives at Lattice and looking for driven individuals to help elevate our sales efforts. If you're skilled at managing both fast-paced sales cycles and strategic processes, this could be the perfect role for you.

At Lattice, sales is about more than closing deals—it’s about building strong, lasting partnerships with our customers. As an Account Executive, you’ll focus on both managing relationships and driving new business. Prospecting will play a key role as you identify and engage new opportunities while mastering the Lattice platform and staying ahead of trends in performance management and HR. With a consultative approach, you’ll help us expand our reach and grow our impact.

This is an exciting opportunity to shape the future of our Sales team. If you're looking for a fast-paced, supportive environment where your prospecting and relationship-building skills can thrive, we’d love to hear from you. We're committed to your growth, with plenty of opportunities for career development.

What You Will Do

  • Drive new business acquisitions to consistently meet or exceed monthly sales quotas.
  • Prospect and engage cold accounts, contributing to 40% of your monthly target.
  • Conduct insightful discovery calls to identify and address potential customers' business challenges and goals.
  • Showcase deep knowledge of Lattice products and their industry positioning to assist customers in evaluating our solutions.
  • Onboard 6-12 new customers each month, contributing to our rapid growth.
  • Thrive in a dynamic, startup environment experiencing exceptional growth and change
  • Work closely with both the sales and technical teams to ensure the smooth communication and execution of projects, as well as the identification of opportunities for upselling and cross-selling to meet and exceed your quota.
  • Own the strategic contract renewal process, mitigating risks, driving client value, and maintaining a high retention rate by proactively understanding the buying process, negotiating effectively, and securing client commitments.
  • Proactively mitigate churn risk by adopting a holistic, customer-centric approach

What You Will Bring to the Table

  • Proven track record in generating new business and surpassing sales targets.
  • 2+ years of SaaS full-cycle closing experience with a strong sales background.
  • 2+ years of experience in HRIS & Payroll, with a solid understanding of these systems.
  • Exceptional verbal and written communication skills.
  • A strong commitment to Lattice’s mission and values, including Ship Shipmate Self, Clear Eyes, Chop Wood Carry Water, and What’s Next?

If you’re a proactive, results-driven sales professional ready to make a significant impact, we’d love to hear from you. Join us and be part of a team that’s redefining the future of sales and customer experience at Lattice.

The estimated annual cash salary for this role is $70,875 - $84,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

This position is also eligible for variable compensation of $70,875 - $84,000 subject to personal performance, company performance, and the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.

Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. 

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy.

Top Skills

SaaS
The Company
New York, NY
705 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

Lattice is a people management software for growing companies. With Lattice, it’s easy to launch 360 performance review cycles and engagement surveys, keep track of OKR/goals, gather real-time feedback, and encourage manager 1-on-1 meetings. Over 1,800 companies worldwide all use Lattice to run performance reviews and employee engagement surveys.

Why Work With Us

Lattice builds software that enables teams to build stronger, more transparent relationships and do their best work. Lattice's culture embodies the company's and the product's evolution, along with all of the things we've learned from our people and our customers alike.

Our people and culture are our secret weapons.

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