ABOUT THE ROLE
As an Inside Sales Representative, you will focus on achieving and exceeding sales goals that result from inbound lead generation and an existing customer database. You will educate and thoughtfully guide members through the Peloton buying experience while ensuring the highest level of quality, customer care, and integrity.
YOUR DAILY IMPACT AT PELOTON
- Achieve monthly, quarterly, and annual personal and team sales goals
- Maintain a consultative selling approach by following Peloton's sales methodology - selling Peloton’s core product, accessories, and ancillary product offerings (i.e., warranties) to new leads and existing bike owners
- Manage inside sales process from lead to close
- Actively monitor inbound sales phone calls, web leads, and webchat for lead generation
- Provide timely and accurate response and follow-up with all sales leads
- Collaborate on lead generation and sales with Customer Experience and Marketing, as needed
- Daily planning to improve sales activities including phone, email, chat
- Prepare and present appropriate sales proposals
- Effectively utilize Peloton CRM system (Salesforce) to track and monitor personal and lead activity, lead dashboards and reports, call lists, and more
- Serve as product expert by providing up-to-date product information
- Available to work weekends/evenings when necessary
YOU BRING TO PELOTON
- A solid history of meeting and exceeding sales goals
- Self-motivated and driven individual - not satisfied with the status quo
- Proactive, never fail attitude/ability to work and motivate yourself independently while also working collaboratively and non-competitively with teammates
- Positive and upbeat phone skills, excellent listening skills, and solid writing skills
- Experience with lead qualification and objection handling
- Time and sales pipeline management
- Proficiency with MS applications (Word, Excel, etc), Apple Products, Customer Relationship Management (CRM)
- Fluency in German, Dutch, Swedish, or Danish is a plus
- Interest in Fitness-Tech industry is a plus
ABOUT PELOTON:
Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.
Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [email protected].
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.
Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
Top Skills
What the Team is Saying
What We Do
Peloton is the largest interactive fitness platform in the world with a loyal community of more than 6.9 million Members.
Founded in 2012 and headquartered in New York City, our mission is to Bring integrated fitness and wellness experiences to Members anytime, anywhere.
People often ask is what a Peloton actually is. It’s a cycling term for a pack that works together to fight the wind—and that's exactly what we do every day. We are a vertically integrated company comprised of team players working together across hardware, software, content, retail, apparel, music, logistics, and more. If you ask what unites and drives us, it’s our unwavering ambition to make a positive impact – for our members, for our communities, for our business, and for each other.
Why Work With Us
Remember that feeling? When someone saw more in you than you saw in yourself? That's what we do at Peloton. This isn't just another job – this is your chance to shape an iconic brand that genuinely transforms lives. Here, your success isn't measured by what you can accomplish alone, but by how many others you help achieve their best.
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Peloton Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Hybrid Working Policy requires team members in US office-based roles to be in the office every Tuesday, Wednesday and Thursday.
