Account Director

WHO WE ARE

Sid Lee is a multidisciplinary creative collective striving to make a difference and celebrate culture with bold ideas. Its 700 professionals work as one team from offices in Montreal, Toronto, New York, Paris, London, Los Angeles and Seattle. Their mission is to create what matters through brand building, brand expression and brand experience. Its creative community also includes Yard, Digital Kitchen, BIMM and Haigo.

Alongside progressive clients, Sid Lee draws on its rich collection of disciplines, from design to data and experiential communication and technology to advertising and architecture, empowering its clients to outperform their competitors, earn the trust of their customers and increase their influence on culture.

Sid Lee is a member of kyu, a collective of top-tier global creative companies established by Hakuhodo DY Holdings. Sid Lee also imagined C2 Montréal, one of the largest creative-business conferences in the world. 

ROLE

As an Account Director at Sid Lee, you’ll take the lead in building trusted, collaborative relationships with our clients, acting as their go-to advisor and champion for bold, strategic, and creative solutions. You’ll immerse yourself in their business challenges, helping to define opportunities that drive their growth—and ours—forward.
You’ll work closely with Client Partners and Executive Leadership to shape the future of the accounts while inspiring your team to deliver innovative, world-class marketing initiatives. With a deep commitment to creative excellence, you’ll advocate for big ideas that push boundaries, rallying teams and clients alike to make them a reality.
As a team leader, you’ll guide, mentor, and motivate direct reports, fostering an environment where collaboration and creativity thrive. From strategy to execution, you’ll ensure every project exceeds expectations, delivering meaningful results for our clients while embodying Sid Lee’s vision and values.

RESPONSIBILITIES

• Own and develop senior-level client relationships (internal/external), contributing strategic value;
• Anticipate and address marketing needs with an expert knowledge of client’s business;
• Grow existing business and participate in new business pitches;
• Foster a positive and collaborative team environment, promoting open communication and knowledge sharing;
• Balance multiple accounts/workstreams, maintaining a deep understanding of status and developments;
• Lead and oversee the development and execution of integrated marketing campaigns, ensuring alignment with client objectives and brand strategy;
• Manage and optimize top-line growth and oversee profitability across accounts;
• Ensure quality control in all phases, ensuring flawless execution and delivery;
• Lead account review process and regularly engage leadership on progress;
• Demonstrate a desire to innovate, change the course of things, challenge the status quo, and push the limits with the projects you lead;
• Manage conflicts, provoke discussions, and make difficult decisions;
• Be a “career manager” for your team, outline expectations, career paths and growth opportunities.

REQUIREMENTS

• 10+ years of relevant experience;
• Bachelor’s degree in a related field;
• Leadership skills. You are an experienced thought leader who can organize, motivate and improve the creative thinking and output of those around you.
• Business savvy. You are not only an account leader but you understand our clients’ business. You also understand and know how to run an agency business.
• Strategic thinker. You can think strategically and apply critical and analytical skills to help shape the creative work and elevate ideas.
• Growth mindset. You can leverage relationships in identifying opportunities to grow the business portfolio.
• Entrepreneurial and invested. You thrive in smaller environments that require wearing multiple hats and love building things from the ground up. You are an experienced leader that can not only see the big picture and know how to run a business but also love rolling up your sleeves and diving into the trenches with the team.
• Relationship builder. You know how to develop and maintain relationships with the internal teams as well as senior level clients and agency partners.
• Coach + Mentor. You are able to pass on your experience to others through generous and patient mentorship of more junior members of the team.
• Cultural player. You are a positive, collaborative and a contagious spirit who is integral to creating the agency spirit. Absolutely zero ego. Calm demeanor especially under pressure.    
• Experience working with US-based clients (nice to have);
• Fluent in English, both oral and written.

Proud to be an equal opportunity employer, Sid Lee is committed to creating a diverse work environment. All qualified applicants are considered without regard to citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, genetics, disability, age or veteran status.
We encourage women, Indigenous people, persons with disabilities and members of visible minorities to apply.

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