Account Director, Client Services (Technology Client)

Posted 9 Days Ago
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United States of America
70K Annually
Senior level
Professional Services
The Role
The Account Director, Client Services will manage client programs, build relationships with golf organizations, oversee sponsorship activations, manage budgets, and provide training and development to the account team. This dynamic role includes leading client communications and ensuring quality control for client-facing materials.
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THE JOB / Account Director, Client Services (Technology Client)

CLIENT SERVICES / Responsible for leading Octagon’s client business and day-to-day management of client programs.

***Our headquarters are in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (3 days a week) in one of our office locations - - Stamford, CT or New York, NY and/or at client's Philadelphia, PA office.***

Interested in a dynamic role in client services? Does the thought of building your career in sports partnerships excite you? Do you have a passion for golf? Well then, this may be the right role for you!

We’re looking for an Account Director as the day-to-day lead for our tech client’s golf sponsorship portfolio. You’ll be the day-to-day point of contact for our client’s events and sponsorship team and will help support with planning and development, property management, talent procurement and execution, marketing and digital promotion/activation and asset tracking.

The ideal candidate is a self-starter, highly organized, multitasker, who has knowledge of golf and interest in the tech landscape. This position requires excellent communication and presentation development skills, attention to detail, client and partner management, and relationship building amongst constituents to bring partnerships to life.

The Account Director will work closely with the Vice President who leads all aspects of these client’s golf partnerships and supports the overall sponsorship portfolio. This position offers a unique opportunity to learn the business of golf by working with various golf organizations, subject matter experts, and established partners within the space. You will work alongside teammates that are as passionate about what they do as you.

THE WORK YOU’LL DO

  • Lead and grow key relationships including top golf governing bodies, tournament host organizations and vendor partners, as well as cultivate relationships and partnerships with various marketing teams, internal client stakeholders, and client agencies
  • Responsible for program development, supervision and implementation of operational and tactical sponsorship activations including but not limited to:
    • Development of yearlong activation plan based on annual client objectives and contractual results
    • Lead day to day property relationship with tournament host organizations
    • Provide tournament management and execution consisting of branding, buildout, product integration, and messaging
    • Proactively lead engagement with internal communications, social media, Advertising, Media, Digital team and more with regards to Golf sponsorship
  • Talent/Influencer Management oversight, including negotiation of offer sheets, coordination of onsite execution, and logistics management
  • Budget management and financial reporting for areas of responsibility
  • Provide oversight for the account team’s day-to-day activities and quality control for all client facing materials
  • Coordinate the management and professional development of the account team and provide training and career development opportunities
  • Provide general support to efforts related to the brand and potentially other Octagon clients and programs
  • Prepare presentation documents supporting strategies, ideations, sponsorship evaluations, POV’s, program overviews, recap summaries, budgets, and partnership presentations
  • Coordinate project management and tracking of sponsorship assets
  • Help keep the larger agency team on task and on time – manage timelines and status documents
  • Develop a working knowledge and understanding of tech client’s business initiatives and marketing trends
  • Other related duties as reasonably assigned

THE BIGGER TEAM YOU’LL JOIN

Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE’RE LOOKING FOR

  • A passion for and expertise in sports, entertainment, and/or event management
  • Golf experience is a strong plus
  • 8+ years’ experience in a related field
  • A standout colleague who is excited to be the client’s go-to person, with excellent account management, ability to clearly present ideas, offer creative solutions and address challenges/obstacles head on
  • Ability to juggle several projects and tasks simultaneously and consistently deliver high quality work to strict timelines
  • Prior experience serving as a liaison between brand and partners, both internal and external, with the ability to become the brand gatekeeper
  • A collaborative approach, with a readiness to contribute to high-level thought leadership and creative concepts
  • Proficiency in directing, reviewing, and providing quality control on devlierables prepared by outside vendors
  • Exceptional attention to detail, time management and organizational skills
  • Experience or interest in emerging technologies
  • Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)

The base range for this position is $70,000 – 90,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications

Octagon’s comprehensive benefit package includes:

  • Unlimited PTO policy – we understand you need time for play!
  • Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
  • Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status 
  • Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
  • Pretax Transportation/Commuter Benefits and Parent Travel Program
  • Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
  • Discount portal for everyday goods and services
  • Employee Resource Groups and inclusive diversity programming and initiatives
  • Personal Development programs 


Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.





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The Company
New York, NY
205 Employees
On-site Workplace
Year Founded: 2006

What We Do

IPG DXTRA companies bring together unique combinations of in-demand skills and expertise for clients, including experiential, public relations, sponsorships, innovation, brand, influencer, digital, social and analytics in categories as diverse as sports, healthcare, entertainment, CPG, luxury, tech and financial services. brand collective for organizations looking for different ways to succeed in complex environments where growth depends on uniquely configured solutions inspired by truly diverse teams.

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