Account Coordinator, SEO Outreach | Growth Marketing Team

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

This is a hybrid role with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Boston, MA or Newburyport, MA offices located at:

• 35 India St, Boston, MA 02110
• 20 Inn St, Newburyport, MA 01950

ABOUT YOU

Our Account Coordinators are the SEO Outreach experts at DEPT®, entrusted with the responsibility of staying updated on the latest trends, developments, and best practices in the field and implementing them effectively for our prestigious clients. These clients, renowned brand-name companies, demand excellence, and you will play a pivotal role in ensuring they receive it. Your mission is to contribute to the growth of our organic search services, enhance processes, and provide unwavering support to the team. As an SEO Outreach Account Coordinator, your primary responsibilities encompass:

1. Execution of Outreach Strategy. You will drive the execution of outreach strategies for your assigned clients, striving to achieve remarkable results that align with their unique goals and objectives.

1. Client Engagement and Support. You will actively engage with and support your assigned clients, promptly responding to their emails and actively participating in weekly calls, acting as a reliable point of contact.

1. Account Project Management. On accounts under your ownership, you will take on the role of project coordinator, overseeing tasks and ensuring that all initiatives are progressing as planned. 

You must possess the determination to work autonomously while also having the communication skills necessary to collaborate effectively within our dynamic team.

You'll be responsible for:

• Driving Outreach strategy for assigned clients
• Creating and managing monthly Outreach strategy plans with the personal target of acquiring 15-20 high-quality external backlinks for our clients each month.
• Handling internal tasks such as opportunity prospecting through Google, outreach via email, client inbox management, and adapting strategies as needed.
• Acting as the face of DEPT in client interactions and meetings.
• Evaluating and prioritizing initiatives and opportunities based on historical success.
• Leveraging creativity to brainstorm innovative linking campaigns for monthly client success.
• Analyzing trends and data within SEO analytical tools, including Ahrefs, Moz, Semrush, Majestic, Screaming Frog, Google Analytics, and Google Search Console, to compare our clients' performance with their competitive set.

You’ll need to have:

• A minimum of 6 months to 1 year of account and client management experience, encompassing various objectives.
• Proficiency in analytical and reporting skills, with expertise in PowerPoint, Excel, and Word.
• Exceptional written and verbal communication skills.
• Strong time management and organizational abilities, allowing you to handle multiple accounts simultaneously.
• A creative mindset, enabling you to devise unique outreach strategies for sustained client success.

Additional things that will impress us:

• Prior experience in SEO and outreach.
• Previous sales experience, as this role involves meeting our monthly link goals.
• A passion for marketing and creativity, coupled with the eagerness to learn and thrive in the SEO field.
• An entrepreneurial spirit and self-starter attitude, capable of working both independently and as part of a collaborative team environment.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

The anticipated salary range for this position is $53,800 - $57,000. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. 

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. 

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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