This opportunity is within dentsu's integrated global capability that delivers world-class, agile services across the dentsu network - Dentsu Creative, Dentsu Media and Merkle. In this role, you will be part of Merkle, enabling delivery of innovative data and technology solutions for Merkle's global brands.
Job Description:
Job Description:
The purpose of this role is to oversee teams of delivery resources within a vertical/small grouping of verticals based on defined span of control and ensure good outcomes for our clients, the business and our client teams. This role is a senior-level delivery leader who has significant depth in the design/build and management of multi-channel CRM / Campaign solutions.
Key Responsibilities:
- Provides day-to-day leadership over multiple account delivery teams across multiple disciplines
- Supports business development efforts, both existing and new logo
- Ensures high quality client centric service and client value
- Has strong financial acumen, accountable for achieving financial performance goals, budgets
- Possesses high-level understanding of service offerings and capabilities
- Has strong communication skills, both written and verbal, to both internal and external stakeholders
- Manages resource, including staffing plans, performance feedback and setting work expectations
- Provides thought leadership and solutioning to clients
- Oversees continual process improvement initiatives
- Has a keen understanding of business operating model, including offshoring and pyramid strategies
Qualifications:
- > 9 yrs of Digital Marketing Experience (specifically in e2e Email Marketing – discovery, implement, run & operate) - MUST
- > 7 yrs consistent experience in at least 2 Marketing Platforms – like Adobe, SFMC, Pardot, Unica, Braze etc – MUST
- > 5 yrs of People Management and significant experience in Leadership in communicating with Business stakeholders, contribution to campaign community internally / externally – MUST
- Strategic thinker & problem solver with the ability to be hands-on. - MUST
- > 7 yrs of B2B and B2C marketing, business improvement and project execution efforts. - MUST
- Some experience in winning new Logos – either contributing to RFP, or white gap analysis in existing accounts (Nice to Have)
- Passionate about programing (Nice to Have)
Location:
DGS India - Gurugram - Golf View Corporate Towers
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Top Skills
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
