Company Description
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
Job Description
About the Role
As a 3PL Transport Operations Specialist, you support and lead day to day transport needs, operating standards, transport service quality and lead time.
A Day in the Life
- Proactive outbound control in close cooperation with Transport Coordinators, DC outbound, stores and carriers
- Support and educate transport systems users, providing on-site training and support
- Coordination and alignment with all related departments on operational SOPS for new services or initiatives
- Reporting KPI’s, deviating’s routes that need adjusting with stakeholders in DC and transport operations
- Ensure that all transport related systems (Delcon, RFID, YMS etc) works as expected and used in a correct way to aspire best service to the stores, and ensure that business is not interrupted
- Ensure that all transport systems and related procedures are implemented and followed by all end users
- Monitor H&M transport system integr. towards carrier systems
- Monitor, report and coordinate transport unit flows throughout the region and/or within the assigned markets
- Monitor stock deliveries to be in full, at the correct frequency and in time; monitor fill grade targets are met
Qualifications
Who You Are:
- Deep expertise in operational transport processes to serve online and stores
- Strong understanding of business needs from sales side for online and stores
- Solid overview on specifics and capabilities in regional transport operations to serve brand needs
- Pronounced transport focus and commercial sense to best serve requirements
- Ability to collaborate and co-create with others
- Agile mindset with a positive attitude to change and meaningful growth
- Inclusive and empathetic towards others whilst encouraging diversity
- Ability to understand your impact to others and contribution to the bigger picture
- Fluency in English and basic knowledge of local language required.
Additional Information
Why You’ll Love Working at H&M
- We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
- We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
- We are an inclusive company where you’re encouraged to be yourself at work
- You will have access to a large global talent community, where career growth and aspirations have no limits
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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