Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
3PL Contract Manager
You will work closely with all teams becoming an integral part of the logistics team, working with the 3PL in order to improve service and operational activities.
Here are some of the EXCITING things you’ll get to do:
- Analysis of data Evaluate 3PL performance metrics to ensure delivery of all metrics within the 3PL agreements, implement documented root cause failure analysis and action plans to drive improved performance on a daily, weekly and monthly basis.
- Ensuring 3PL operational resources are in place to meet business forecast requirements.
- Manage day to day operations ensuring that service and operational activities are delivered on time
- Ensure all 3PL service reporting is issued in line with agreed timescales
- Monitor storage utilization across the 3PL and requirements to ensure storage requirements are in place to meet forecast requirements.
- Communicate resource and storage plans to internal stake holders to ensure continuation in business performance and delivery of the most optimum cost
- Identify and deliver cost reduction initiatives that drive continued improvement in operating cost per case
- Ensure the accuracy of 3PL invoices through the validation and reconciliation of invoices related to all operational activities.
- Drive improved inventory accuracy across the 3PL, enforcing system hygiene, reduction in inventory loss and adherence to cycle / PI counts
- Audit KPI performance ensuring accuracy of liability coding
- Review 3PL SOPs on an annual basis and audit compliance to these standards
- Identify and implement continuous improvement and cost saving initiatives
- Support IT developments which impact and involve the 3PL
- This role with require weekly attendance at the 3PL depots
Measures of success:
- Daily, weekly and monthly reporting and of contractual KPI’s in line with agreed timescales
- Delivery of 3PL KPI’s, documented improvement plans and root cause analysis in place for any performance issues
- Analysis of performance metrics and data to identify improvements to service and cost reduction opportunities
- Invoice accuracy and delivery of cost reduction initiatives
- Alignment of inventory and implementation of inventory integrity improvements
- Escalation of performance related issues to the distribution director and internal stakeholders
- Successful delivery of internal and external IT developments
The success of this role is largely dependent on external 3rd parties and therefore managing these relationships will be a key to delivering success. The role will require weekly attendance at the 3PL depots in order to develop strong working relationships whilst balancing Safety, Service and Cost.
ATTRIBUTES & SKILLS:
- Proven track record of leading teams in a logistical environment and work in a fast-paced environment where continuous innovation is desired
- Commitment to learning and expanding professional and technical knowledge
- Seasoned analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Ability to clearly communicate data insights to others
- Willingness to be hands on with workload
- Ability to dive deep in understanding the product, our business, and the competitive landscape
#LI-REMOTE
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
Explore SharkNinja:
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
What the Team is Saying
What We Do
SharkNinja redefines fast-paced. Bringing new, complex products to market in new categories every six months is not for the faint of heart. As a result, the talent that comprises our workforce is intelligent, committed, creative, and resilient no matter which department you call home. Everywhere you look here, you see the best of the best.
What makes SharkNinja unique is our method – almost a proprietary intensity – that is shared from top to bottom and produces incredible results. Ours is a winning team that creates the opportunity for anyone to be a winner. It’s a place where we can all (and are expected to) test, fail, learn, win, scale, and do it fast without ego. It’s not easy here by any stretch, but when you see that product that was just a sketch on a slide six months ago and is now on Amazon getting rave reviews, you can’t help but think, ‘Wow, look what we did together.’ If you like that feeling, then SharkNinja might be the place for you.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
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SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
