2025 Summer Intern - Strategic Customer Support

Posted 21 Days Ago
Be an Early Applicant
Indianapolis, IN
Internship
Healthtech • Biotech • Pharmaceutical
The Role
The Strategic Customer Support intern will support process improvement from order through invoicing, develop long-term customer partnership roadmaps, and work with cross-functional teams on supply chain projects to provide value-added solutions.
Summary Generated by Built In

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

2025 Summer Intern - Strategic Customer Support

We advance science so that we all have more time with the people we love.

Department Summary

The Strategic Customer Support team creates an elevated experience for Roche’s top customers through an integrated Supply Chain partnership program co-created to provide tailored solutions which impact the overall supply chain value stream.     

This internship position is located in Indianapolis, on-site 

The Opportunity

  • Provide process improvement support from order through invoicing 

  • Develop 3 - 5 year customer partnership roadmaps

  • Work on cross functional teams focused on strategic customer supply chain projects

  • Partners with internal and external stakeholders to develop and execute strategies which create value added solutions 

Program Highlights

  • Intensive 12-weeks, full-time (40 hours per week) paid internship.

  • Program start dates are in May/June (Summer)

  • A stipend, based on location, will be provided to help alleviate costs associated with the internship. 

  • Ownership of challenging and impactful business-critical projects.

  • Work with some of the most talented people in the biotechnology industry.

Who You Are (Required) 

Required Education

You meet one of the following criteria:

  • Must be pursuing a Bachelor's Degree (enrolled student).

  • Must have attained a Bachelor's Degree (not currently enrolled in a graduate program).

Required Majors: Supply Chain or Business 

Required Skills: 

  • GPA 3.0 or higher.

  • Excellent communication, collaboration, and interpersonal skills

  • Experience with analytical tools such as Smartsheets/Google Sheets/Excel 

  • Be able to work independently and in a team environment

Preferred Knowledge, Skills, and Qualifications

  • Complements our culture and the standards that guide our daily behavior & decisions: Integrity, Courage, and Passion.

  • Reporting (Tableau, web-based applications)  (preferred but not required to have)

  • Previous work experience (preferred but not required to have)

Relocation benefits are not available for this job posting. 

The expected salary range for this position based on the primary location of  Indiana is $20-$28 hour.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. This position also qualifies for paid holiday time off benefits.

#Roche-Commercial-Interns-2025

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Top Skills

Excel
Google Sheets
Smartsheets
Tableau
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The Company
New York, NY
93,797 Employees
On-site Workplace
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible.

Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management.

Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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