Zopa Bank
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As a Customer Operations Manager at Zopa, you will oversee daily operations of the Operational Support and Customer Service teams, ensure exceptional customer experiences, manage team performance, and implement continuous improvement strategies while championing Zopa's values.
As a Principal Mobile Engineer at Zopa, you will lead technical strategy across mobile teams, mentor developers, optimize app performance, and engage with stakeholders. You will work on enhancing the user experience of the Zopa app, which is built using React Native and requires expertise in native development with Swift and Kotlin.
The Product Manager will develop the Agent Tooling strategy to enhance customer experience and operational efficiency using AI technology. Responsibilities include creating a product roadmap, working with stakeholders, managing projects, and leveraging data analysis to drive insights and solutions.
The Reward Partner will support the Reward & Analytics Director in enhancing total reward offerings, conducting salary benchmarking, managing equity schemes, and delivering compensation analysis. Responsibilities include administration of benefits, preparing for Remuneration Committee meetings, and collaborating with senior stakeholders for effective reward projects.
As a Senior Android Engineer, you will enhance the mobile app's performance, guide best practices in native development using Kotlin, mentor other engineers, and collaborate with cross-functional teams to create delightful features. Your role involves optimizing the app by identifying bottlenecks and fixing bugs, leveraging native capabilities for improved user experience.
As a Senior iOS Engineer at Zopa, you'll leverage your expertise in native iOS development using Swift to enhance the performance of the mobile app. You'll guide the mobile community on best practices, mentor engineers, and collaborate with cross-functional teams to implement features that utilize native capabilities, optimizing application performance and user experience.
The Technology Risk Manager will develop and implement technology risk frameworks, ensure compliance with standards, conduct independent testing of security controls, and utilize data analytics and AI to identify vulnerabilities in the technology infrastructure. The role involves collaboration with senior leaders and oversight of risk management initiatives.
Oversee the technology risk framework at Zopa, ensuring compliance with security standards and regulations while collaborating with senior technology leaders. Responsibilities include developing risk frameworks, conducting testing of risk controls, and improving discussions on technology and information security risk within the organization.
As a Senior Software Engineer at Zopa, you will be responsible for developing and delivering high-quality code for various services while collaborating with product stakeholders. This role involves requirement gathering, documentation of architectural decisions, and participating in operational responsibilities. A strong focus on both code quality and customer impact is essential, as well as comfort in a dynamic environment with frequent code releases.
As a Mobile Engineering Manager, you'll lead the Mobile Platform team, focusing on the app’s architecture and strategic projects. You'll motivate team members, ensure quality in the software development lifecycle, and communicate with senior stakeholders to drive the app's technical strategy forward. This hybrid role requires strong leadership in managing mobile engineering teams and delivering impactful projects.
As a Financial Crime Manager at Zopa Bank, you will lead the Financial Crime Team Leaders, ensuring compliance with KPIs and building strong internal and external relationships. Responsibilities include performance monitoring, data analysis for continuous improvement, and regulatory compliance oversight, along with leading audits and strategic contributions.
As a Process Manager at Zopa Bank, you will play a crucial role in understanding, managing, and improving the processes related to Fraud and Financial Crime. Responsibilities include creating and maintaining process artifacts, analyzing performance, identifying areas for improvement, and supporting change delivery. The role also involves ensuring consistent high-quality service to victims of fraud while mitigating losses to the business.
As a Software Engineer at Zopa, you'll work on building various services, ensure quality and delivery of code, gather requirements from product stakeholders, and maintain operational responsibilities. Collaboration within cross-functional teams and a commitment to quality through testing methodologies are essential.
Managing a team of engineers to build platforms and systems for personal lending products, ensuring team engagement and performance, collaborating with stakeholders for strategic planning, driving quality across SDLC, and championing Agile methodologies.
As Group Product Manager at Zopa, you'll lead product strategy and execution for customer-facing products while managing a team of Product Managers. Your role involves setting strategic direction, enhancing user experience, collaborating with teams including Design and Engineering, and ensuring successful product launches. Strong leadership and collaboration skills are essential to drive innovation and ensure customer satisfaction.