As a Product Designer at Zopa, you'll own the product experience from discovery to delivery, create high-quality designs, test experiences focusing on vulnerable customers, collaborate with stakeholders, and contribute to the design community.

The Financial Crime Data Manager leads the analytics capability for Zopa products, identifying financial crime risks using bank data, designing customer risk assessments, and enhancing transaction monitoring processes. This role involves collaborating with stakeholders, managing complex investigations, utilizing machine learning, and developing sustainable information management practices.

The Head of Content and Social will develop and execute Zopa's content strategy across web and social channels, enhance SEO rankings, drive organic traffic, and amplify Zopa's brand presence. This strategic leader will oversee content quality, manage a product comparison approach, and collaborate across teams to ensure Zopa’s narratives resonate with customers.

As an iOS Engineer at Zopa, you'll enhance the mobile app's tech by leveraging native iOS development (Swift). Responsibilities include collaborating with cross-functional teams, optimizing app performance, and supporting the mobile community in best practices. A focus on quality and customer-centric development is essential.

The Android Engineer will enhance the mobile app experience by developing sophisticated applications using Kotlin, optimizing performance, and collaborating with cross-functional teams to implement new features. Responsibilities include identifying bottlenecks, fixing bugs, and ensuring app quality.

As a Partner Support Specialist at Zopa, you will serve as the internal contact for dealer/broker queries, assist with onboarding new partners, and ensure the timely delivery of services. You'll monitor dashboards, develop relationships with partners, and collaborate with internal teams to enhance the customer experience.

As a Software Engineer at Zopa, you will build various services, collaborate with a cross-functional team, engage in requirement gathering, and ensure quality code delivery while participating in architectural and operational responsibilities.

As a Compliance Assurance Manager at Zopa, you will lead innovative compliance assurance reviews focusing on data-driven outcomes, oversee risk management methodologies, and coordinate annual assurance plans, all while collaborating closely with AI and analytics teams to enhance processes.

The Growth Marketing Manager will lead the referral program's design and execution, focusing on optimizing performance and analyzing user behaviors to drive customer acquisition. Responsibilities include managing referral initiatives, conducting A/B tests, and collaborating with cross-functional teams to align campaigns with business goals.

As an Operational Risk Manager, you will partner with Lending Product areas to identify, assess, and manage operational risks while ensuring compliance with risk appetite. You will lead the development of sustainable solutions to mitigate risks and manage interdependencies for timely delivery of initiatives, along with reporting analysis to support informed decision-making.

The Workforce Management Analyst will be responsible for developing and maintaining accurate forecasting models and staffing plans. This role involves collaboration with cross-functional teams, analyzing data trends for workforce demand, and optimizing operational efficiency through various tools and dashboards.

The Senior Product Manager at Zopa will lead the development of their current account product, focusing on creating an optimal customer experience and collaborating with engineers and designers. This role involves strategizing the product design, ensuring seamless launches, and engaging key stakeholders. Success is measured through customer satisfaction and product performance.

The Reward Partner at Zopa supports the Reward & Analytics Director in enhancing the total reward strategy. Responsibilities include governance of job structures, conducting market analysis, managing equity schemes, overseeing benefits administration, and collaboration with stakeholders to leverage data insights for strategic decisions.

As a Principal Mobile Engineer at Zopa, you will lead technical strategy across mobile teams, mentor developers, optimize app performance, and engage with stakeholders. You will work on enhancing the user experience of the Zopa app, which is built using React Native and requires expertise in native development with Swift and Kotlin.

As a Data Scientist II, you will lead impactful data projects focusing on impairment, oversee the entire project lifecycle from analysis to deployment, monitor model performance, and collaborate with product managers, data engineers, and other data scientists to deliver solutions that enhance business impact.

The Customer Operations Manager at Zopa oversees daily operations of the Customer Service teams, focusing on delivering excellent customer experiences. Responsibilities include managing team performance, ensuring compliance with regulations, implementing process improvements, and developing a high-performing team. Effective communication and relationship management with stakeholders are crucial.

As a Senior Complaints Officer for Zopa's Motor Finance division, you'll manage customer complaints, ensuring adherence to internal policies and regulatory standards. Responsibilities include providing aftercare support, mediating issues, investigating complaints, and suggesting process improvements.

As an Engineering Manager at Zopa, you will lead a team of engineers, focusing on their personal development and the quality of software products. Responsibilities include ensuring team engagement, capacity planning, strategic collaboration, driving quality throughout the SDLC, and championing Agile practices while effectively communicating with stakeholders.