Zopa Bank
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As a Senior iOS (Swift) Engineer, you will drive the development of the mobile app, focusing on building a robust architecture and optimizing performance. You will mentor other engineers, collaborate with designers and product managers, and ensure the app provides a delightful customer experience. Your role will include overseeing quality improvements and understanding best practices in native app development.
As Group Product Manager, you will drive product strategy and execution for critical customer-facing products at Zopa, managing a team of 3 Product Managers and collaborating with engineers. You'll oversee product development, ensure exceptional customer experiences, and lead initiatives for successful market launches.
As a Senior Training Associate at Zopa, you will design, deliver, and manage training initiatives that enhance employee knowledge and skills. You'll perform training needs analyses, develop engaging training content, facilitate training sessions, and assess training effectiveness using evaluation metrics. Additionally, you'll support change management and ensure training records are maintained.
As an Operations Support Administrator, you will handle administrative needs for customers, including processing ISA transfers, managing DSAR requests, and collaborating with Customer Service teams to enhance the customer experience. Your role will involve internal communication about credit files and ensuring sensitive information is managed appropriately.
The Customer Operations Manager at Zopa oversees daily operations of the Customer Service teams, focusing on delivering excellent customer experiences. Responsibilities include managing team performance, ensuring compliance with regulations, implementing process improvements, and developing a high-performing team. Effective communication and relationship management with stakeholders are crucial.
The Senior Product Manager at Zopa will lead the development of their current account product, focusing on creating an optimal customer experience and collaborating with engineers and designers. This role involves strategizing the product design, ensuring seamless launches, and engaging key stakeholders. Success is measured through customer satisfaction and product performance.
The Senior Product Marketing Manager at Zopa will develop and execute innovative product marketing strategies, support the introduction of new products, and optimize feature adoption among customers. This role involves collaborating with product leads and managing go-to-market plans to enhance the overall customer journey and business growth.
As a Product Designer at Zopa, you'll own the product experience from discovery to delivery, create high-quality designs, test experiences focusing on vulnerable customers, collaborate with stakeholders, and contribute to the design community.
As a Principal Mobile Engineer at Zopa, you will lead technical strategy across mobile teams, mentor developers, optimize app performance, and engage with stakeholders. You will work on enhancing the user experience of the Zopa app, which is built using React Native and requires expertise in native development with Swift and Kotlin.
As a Senior Android Engineer at Zopa, you will enhance the mobile app by leveraging native development skills, particularly in Kotlin. You will optimize app performance, mentor other engineers, and collaborate with cross-functional teams to implement new features. Your focus on quality and customer-centric solutions will be key to improving the user experience.
The Technology Risk Manager will oversee and develop technology risk frameworks, ensure compliance with standards, conduct independent testing, and utilize data analytics to identify trends and vulnerabilities. They will collaborate closely with technology and risk leaders to enhance technology risk management within Zopa.
As an Engineering Manager at Zopa, you will lead a team of engineers, focusing on their personal development and the quality of software products. Responsibilities include ensuring team engagement, capacity planning, strategic collaboration, driving quality throughout the SDLC, and championing Agile practices while effectively communicating with stakeholders.
The Operational Risk Manager oversees the operational risk framework, ensuring adherence to standards and processes. Key responsibilities include risk oversight, conducting assurance work, developing policies for internal fraud and business continuity risks, and training staff on operational risk management. The role involves collaborating with senior leaders and analyzing data to drive insights and improvements.
As a Motion Interaction Designer at Zopa, you'll develop motion design guidelines for UI, create prototypes and concepts, collaborate with various teams, and enhance user experiences through intuitive animations and interactions.
As an Operational Risk Manager, you will partner with Lending Product areas to identify, assess, and manage operational risks while ensuring compliance with risk appetite. You will lead the development of sustainable solutions to mitigate risks and manage interdependencies for timely delivery of initiatives, along with reporting analysis to support informed decision-making.
The Financial Crime Risk Manager at Zopa is responsible for developing AML/CFT and sanctions policies, conducting risk assessments, performing assurance activities, and collaborating with various teams to enhance financial crime risk management. The role requires analytical skills, effective communication, and the ability to work autonomously in a fast-paced environment.