Search the 31 jobs at Zocdoc

As an Associate in People Operations at Zocdoc, you'll support team members and managers in various HR tasks, including leave administration and handling Tier I inquiries. You'll manage employee files, respond to inquiries, assist with communications, and track system audits, working closely with other HR functions.

As a Patient Experience Specialist at Zocdoc, you will enhance patient experiences by resolving issues proactively, assisting via chat, email, and phone, and ensuring smooth service delivery. This role emphasizes empathy, communication, and strong customer service skills in a collaborative environment.

As an Onboarding Success Manager, you will drive a seamless onboarding experience for new customers at Zocdoc, ensuring they set up their accounts optimally and achieve patient bookings within 45 days. You will collaborate with sales and operations teams, provide product training, manage multiple projects, and communicate the value of Zocdoc effectively to maximize client satisfaction.

As an Engineering Manager, you will lead a team of full-stack engineers to develop reliable software solutions that enhance the healthcare experience. You'll collaborate with various teams to implement product strategies while mentoring your engineers to uphold quality and performance standards.

The Senior Data Engineer will design and maintain scalable data pipelines, collaborate with cross-functional teams, develop modern data architectures, optimize Snowflake usage, and support data governance initiatives to improve healthcare experiences through effective data management.

The Senior Data Engineer will design, build, and optimize scalable data systems, manage data pipelines, enhance governance, and improve tools for effective collaboration among data stakeholders, all aimed at enhancing patient and provider experiences in healthcare.

As a Technical Support Specialist, you will provide customer service, troubleshooting, and documentation assistance for desktop computing issues in a fast-paced environment while maintaining high client satisfaction. You will collaborate with the IT team on support issues and manage operational procedures.

As an Inbound Sales Development Representative at Zocdoc, you will manage inbound inquiries from healthcare providers, qualify leads, and collaborate with teammates to achieve sales goals. You will receive coaching, develop sales skills, and contribute to the company's mission to enhance patient experience in healthcare.

As an Inbound Sales Development Representative at Zocdoc, you will manage inbound inquiries from doctors' offices, qualify leads, collaborate with the sales team, and develop effective outreach strategies. Your role focuses on enhancing the patient experience while meeting sales targets in a supportive remote work environment.

As a Senior Recruiter at Zocdoc, you will manage the full recruitment cycle, collaborate with hiring managers to implement effective talent acquisition strategies, and ensure a personalized candidate experience. You will be responsible for optimizing recruitment processes and using data to improve outcomes, all while promoting diversity and inclusion within teams.

As a Web Integration Associate, you will install and maintain the Book Online Button on healthcare providers' websites, ensuring its effective integration. This role involves providing live customer support, collaborating with web developers, and acting as a subject matter expert on content management systems. You'll also work with the Product team to enhance the product and support tools.

As the Analytics Director at Zocdoc, you will lead and grow analytics teams, develop analytical insights to drive product and commercial strategy, and work cross-functionally with stakeholders to meet analytical needs. You will oversee recruiting and mentoring of the analytics team and ensure high-quality outputs that influence strategic decisions.

Lead and grow an analytics team responsible for delivering insights that drive product and commercial strategies. Collaborate with various departments to build data infrastructure and reporting. Oversee analysts, ensuring they can deliver impactful analyses that answer complex business questions.

As a Senior Revenue Accountant at Zocdoc, you will oversee month-end close processes for revenue streams, evaluate new revenue pronouncements, ensure compliance with GAAP, particularly ASC 606, and collaborate with various teams to improve billing systems while maintaining adherence to accounting policies.

As a Staff Software Engineer on the Provider Onboarding team, you will create a next-generation platform for healthcare providers to connect with patients. You will provide technical leadership, mentor engineers, and analyze product challenges while ensuring high-quality onboarding solutions in a fast-paced, collaborative environment.

As a Principal Product Manager at Zocdoc, you will shape product strategies to enhance the healthcare marketplace, collaborate with cross-functional teams, and drive innovative features while improving customer experiences.

As a Lead Product Analyst, you will shape product strategy through data insights and analysis. Your responsibilities include offering actionable insights, conducting A/B tests, and building data dashboards to enhance product performance. You will collaborate with cross-functional teams to understand user behavior and drive growth initiatives.

As the Director of Data & Analytics Engineering, you will lead analytics and data engineering teams to build high-quality data assets and tools. You will establish the technical strategy, oversee data infrastructure, enforce data governance, and manage team recruiting and professional development to enhance data-driven decision-making across the organization.

As an Enterprise Account Executive at Zocdoc, you'll manage a book of business worth $5-8M, serving as a trusted advisor to major clients. Your role involves driving growth through strategic relationships, leveraging data for insights, and collaborating with internal teams to enhance client success. Key tasks include business development, forecasts, and executing account strategies while ensuring client responsibilities are met.

As an Engineering Manager for the Search Relevance team at Zocdoc, you will lead a team of Machine Learning engineers and Data Scientists to deliver scalable software solutions. You will collaborate with product and engineering teams to ensure the successful deployment of features, manage project strategies, and foster an inclusive work culture.