Zocdoc
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As a Group Product Manager at Zocdoc, you will lead a team of product managers, driving strategy, defining success metrics, and innovating healthcare products to enhance the patient experience. Your role includes collaborating with engineering, design, and analytics teams while focusing on key business metrics such as revenue and user growth.
The Senior Product Manager will oversee product development at Zocdoc, creating effective product strategies and roadmaps. Responsibilities include leading cross-functional teams, conducting deep analysis for business cases, defining product requirements, and managing the product lifecycle from ideation to launch.
The Enterprise Support Associate will build and maintain relationships with providers, ensuring satisfaction with Zocdoc's products and services. Responsibilities include addressing inquiries, proactively identifying areas for improvement, and providing a seamless experience through effective communication and problem-solving skills.
As a Provider Data Operations Team Lead, you will lead and manage a team, oversee performance management, drive process improvements, and ensure quality benchmarks are consistently met while collaborating cross-functionally.
As a Quality Assurance Engineer I, you will review business requirements, create detailed test plans, develop automation scripts, document bugs, perform regression testing, and liaise with internal teams to ensure a better healthcare experience for patients.
As the Creative Director at Zocdoc, you will lead the brand's voice, visual identity, and creative initiatives while collaborating with internal teams and external partners. Your role will involve managing campaigns that enhance Zocdoc's impact in the healthcare marketplace, ensuring brand integration across various platforms and channels, and leveraging data to refine creative strategies.
As the Senior Manager of Design Systems at Zocdoc, you will lead the evolution of the design system, enhancing product quality and ensuring a cohesive user experience across all products. Responsibilities include managing design quality, adopting new tools, collaborating cross-functionally, and providing strategic direction to teams.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
As Senior Director of Customer Experience at Zocdoc, you'll lead a multi-channel service organization and drive customer experience, efficiency, and operational excellence. Your role involves designing strategies based on data insights, collaborating with cross-functional teams, and adopting new technologies to enhance service delivery while fostering a positive team atmosphere.