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As a Senior QA Engineer at Xola, you will document and perform manual tests, develop automated test suites, and collaborate with development teams to integrate test automation into the continuous delivery pipeline. You will also track defects, maintain a knowledge database, and influence better software design through best practices.
As a Technical Support Specialist, you will provide support to clients through phone, chat, and email. Your role involves ensuring quality responses to client inquiries, escalations of critical issues, and improving support processes for customer satisfaction.