Companies Xero

Xero

Wellington, NZ

Total Offices: 8

4,700 Total Employees

Year Founded: 2006

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We're Hiring!

Developer + Engineer 15 Customer Success 10 Sales 8 Finance 5 Marketing 4 Operations 4 Data + Analytics 3 Product 2 Project Mgmt 1

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Inclusion Defines Everything

Being the chairperson of Xero’s employee resource group for women in the U.S. has helped Christina Rowe grow in many ways. “My involvement made it easier to connect and support others in their career journey, and feel supported myself,” she said. With plans to fill 45 percent of its leadership roles with women by 2025, the accounting software organization is putting inclusion at the forefront of its culture. But that’s not the only way in which the team is expanding diversity. By joining any of the company’s more than 20 ERGs, employees can share their voices and drive change. For Rowe, Xero’s focus on education also bolsters its diversity, equity and inclusion efforts: “Having the chance to continually learn from each other is exciting.”

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At a glance

FIND YOUR COMMUNITY

The company makes it easy for employees across the globe to find peers with common interests and identities.

FOCUS ON PARENTHOOD

Xero offers 26 weeks of paid parental leave for primary caregivers and six weeks of paid leave for secondary caregivers.

JOIN A MOVEMENT

More than 50 percent of team members located in the Americas are involved in the company’s ERGs.

WORK YOUR WAY

A flexible approach enables team members to choose how, where and when they want to work.

Featured employees

CREATING SAFE SPACES

Share your voice and find support

As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.

Christina Rowe

Global Head of Learning and Capabilities

Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.

EDUCATION FOSTERS EMPATHY

A focus on learning cultivates compassion

Erika Porras Gutierrez

Platform Engineer

Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.

Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.

BELONGING BUILDS PROGRESS

Inclusion defines connections and the talent search

Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.

Eean Tyson

Talent Specialist

I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

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Xero

Customer Experience Specialist - Accounting

14 Hours Ago

Milton Keynes, Buckinghamshire, England, GBR

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Cloud • Fintech • Information Technology • Machine Learning • Software

The Customer Experience Specialist at Xero provides support to small business owners, bookkeepers, and accountants by answering queries and ensuring customer satisfaction through effective communication. They manage inquiries using Salesforce, participate in proactive call campaigns, and work towards achieving quality and productivity targets while staying updated on company changes.

Xero

Customer Experience Specialist

14 Hours Ago

Milton Keynes, Buckinghamshire, England, GBR

Apply

Cloud • Fintech • Information Technology • Machine Learning • Software

The Customer Experience Specialist at Xero supports small business owners, bookkeepers, and accountants by providing assistance and guidance regarding Xero's platform. Responsibilities include responding to customer queries, managing cases via Salesforce, executing proactive outreach, and ensuring a quality customer experience. Adaptability and collaboration with other teams are crucial for success.

Xero

Senior Data Analyst - Revenue

21 Hours Ago

Auckland, NZL

Hybrid

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Cloud • Fintech • Information Technology • Machine Learning • Software

In this Senior Data Analyst role, you will analyze revenue data to provide insights essential for decision-making in Xero’s finance team. Responsibilities include sourcing data using SQL, developing analytics models, collaborating with data teams, and reporting on key SaaS metrics to enhance revenue understanding.

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