Wingspan
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As a Solutions Engineer, you will aid large-scale clients in integrating our payroll platform, resolving technical issues, optimizing workflows, and ensuring smooth onboarding through effective API usage and data management. Your role will involve creating documentation, providing technical training, and maintaining integrations with various SaaS platforms to enhance client experience.
As an Implementation Specialist, you'll empower large-scale clients by resolving technical issues, collaborating on integrations, and ensuring smooth onboarding. You'll perform API calls and SQL queries, create API documentation, deliver training, and maintain technical best practices to optimize client usage of the platform.
The Customer Engineer will empower large-scale clients by resolving technical issues related to platform integrations, API usage, and data management. Responsibilities include onboarding new clients, providing technical training, and creating documentation to enhance platform usage and efficiency.
Analyzing and optimizing product performance, driving data-informed decisions, and contributing to the development of enterprise-grade software tailored for independent contractors and their businesses. Coordinating with departments for smooth product releases and managing customer feedback channels.