The Project Manager will collaborate with stakeholders to define project plans and manage expectations through meetings and status reports. They will facilitate processes within an Agile environment, assist with change management cycles, and identify opportunities for growth while ensuring effective communication across teams.

The Client Success Technical Support Rep will provide high-level technical support to clients, troubleshoot and resolve product issues, and act as a liaison between clients and internal teams. Responsibilities include diagnosing software issues, maintaining records of client issues, and delivering training to enhance platform usage.