As a KYC Reviewer, verify user identity documents, conduct compliance reviews, investigate suspicious activities, and maintain accurate records while supporting the compliance team.

The Support Group Lead manages customer support representatives, implements processes to enhance satisfaction, and ensures excellent service delivery. Responsibilities include monitoring performance, formulating policies, and conducting evaluations.

The Business Development Manager will cultivate partnerships with banks, telecoms, and businesses to support Wave's growth in The Gambia, overseeing contracts and communications between partners and Wave teams.

The AP Accountant will ensure efficient accounts payable operations, manage cash reconciliations, and maintain financial reporting in compliance with policies.

As Engineering Manager, you will lead a team of engineers building compliance systems for KYC, AML, and supporting treasury operations while fostering a collaborative team environment.

As a Site Reliability Engineer, you'll ensure system reliability and performance, optimize backend services, automate operations, and enhance security for financial services. You'll also lead incident resolution and help improve observability across infrastructure.

As a Database Reliability Engineer at Wave, you will ensure high reliability and scalability of databases, implement observability, optimize performance, and collaborate with teams to improve service reliability, while participating in incident response processes.

As a Fraud Analyst at Wave, you will assess agent networks for weaknesses, monitor customer transactions for compliance, perform fraud investigations, and implement corrective actions to mitigate fraud risks.

As a Customer Support Representative, you'll provide world-class service to customers, handle inquiries and complaints, and collaborate with different departments for solutions.

As a Payment Sales Representative, you will acquire new corporate businesses and develop revenue-generating products while building partnerships and providing feedback from field operations.

As a Senior Growth Analyst, you will analyze data to improve processes, support operational teams, and project manage cross-team initiatives to drive growth.

Lead user acquisition strategies and agent operations for expanding financial services in West Africa, with a focus on reaching 1 million active users.

Lead user growth strategies by managing a team of supervisors, identifying blockers, and developing user retention strategies for financial services in assigned regions.

The Sales Lead will design and implement a sales strategy to expand Wave's customer base in The Gambia, manage the sales funnel, negotiate contracts, and coordinate with multiple teams to ensure a great customer experience.

As a Lead People Partner for Field Operations, you'll design and implement strategies that support operational success, leverage analytics for workforce planning, and foster a culture that aligns with Wave’s mission across various countries in Africa.

As Business Development Lead, you will manage partnerships, compliance, strategic reporting, and operations in Sierra Leone to scale Wave's services and ensure regulatory adherence.

The Office Management Lead oversees daily operations, manages administrative tasks, vendor relations, and supports team efficiency in the office.

As Support Group Lead, manage a customer support team, enhance customer satisfaction through processes, monitor performance, and deliver evaluations. Ensure excellent service and handle escalations.

As a Customer Support Representative, you will handle user inquiries, represent Wave in calls, conduct satisfaction surveys, report issues, and ensure customer satisfaction, all while coordinating with internal departments.

The HR Systems Lead develops HR solutions, manages tech integration, prioritizes employee engagement, and automates HR processes to enhance efficiency.