As a Senior Software Engineer on the Risk Team at Wave, you'll enhance user account security and fraud detection systems. Responsibilities include developing features like a 'magic link' login and tools for managing disputes, collaborating with product managers, investigating bugs, and ensuring sustainable building practices. You will own projects from design to deployment within a cross-functional team.

As a Senior Full Stack Engineer at Wave, you will build and improve customer support tools, ensure code quality, mentor teammates, and align technical strategies with business needs. You'll lead projects end-to-end and support the transformation of Wave’s support infrastructure to enhance user satisfaction.

The Senior Product Engineer at Wave will focus on building and enhancing payment solutions for users. Responsibilities include collaborating with managers to understand user needs, leading project lifecycles, and assisting with customer support. The role involves improving features for cross-border access, payment integration for businesses, and utility bill payments.

As a Premium Cash Assistant, you will serve as the first point of contact for agents and customers, assisting with cash management and reconciling daily transactions. You will help agents with liquidity needs, support client inquiries about Wave's services, and ensure that cash transactions are accurately recorded. A strong attention to detail, integrity, and proficiency in French are essential.

As a Sales Representative at Wave, you will prospect and acquire corporate clients, develop revenue-generating products, and build strategic partnerships to grow Wave's business customer base in Côte d’Ivoire. You will support sales strategies, provide feedback for improvements across departments, and help enhance operational activities in the region.

The Customer Support Representative will manage large amounts of incoming calls, assess customer needs, provide information, handle complaints, and maintain records. The role emphasizes building sustainable relationships and ensuring satisfaction through effective communication and problem-solving.

As Support Group Lead, you will manage a team of customer support representatives, set goals, monitor performance, and ensure excellent service. You will handle escalations, implement support processes, assess support statistics, and conduct evaluations and one-on-ones with your team members.

As a Field Auditor, you will assess Wave's agent network, identify weaknesses, and provide relevant data to improve service quality. This role involves visiting agents, observing customer interactions, inspecting store environments, performing transactions, and completing reports after visits. You will also investigate adherence to policies through calls and field visits, providing insights to enhance the agent network's reliability.

As a Lead People Partner for Field Operations, you will design and implement people strategies in collaboration with operational leaders, focusing on organizational alignment, team development, and promoting company culture across various African countries. You will leverage people analytics to anticipate workforce needs and support talent growth within field operations.

The Business Development Manager will focus on driving growth in Côte d'Ivoire by forming and managing strategic partnerships, establishing relationships with banks and telecom companies, and collaborating with various Wave teams. This role requires effective communication and negotiation skills to enhance Wave's operations in the region.

The Business Development Lead at Wave will manage partnerships and business operations to facilitate expansion in Sierra Leone. Responsibilities include establishing relationships with key stakeholders, ensuring compliance with regulations, facilitating communication between teams, and producing performance reports while fostering Wave's culture.

As a People Operations Associate, you will manage employee records, ensure HR compliance with local legislation, assist in payroll preparation, facilitate onboarding and off-boarding, and oversee office logistics while responding to employee queries and managing relations.

The User Growth Regional Lead will manage a team focusing on user acquisition and retention in Burkina Faso. Responsibilities include developing distribution strategies, training team members, and using data to improve user engagement with financial products.

As a Senior Recruiter at Wave, you will manage full-cycle recruitment processes, source candidates, partner with hiring managers to meet hiring objectives, and analyze recruitment metrics. You will also mentor junior team members and develop inclusive recruitment strategies.

The Business Development Lead will cultivate partnerships, manage compliance and operations, and produce performance reports for Wave's expansion in Niger. Responsibilities include building relationships with key stakeholders, ensuring regulatory compliance, and facilitating communication between internal teams and external partners.

As the Risk Lead, you'll develop and implement risk management frameworks, conduct risk assessments, monitor compliance, and support internal audits in the Gambia. You'll collaborate across functions to integrate controls and ensure alignment with business objectives while preparing reports for leadership.

The Office Management Lead will oversee daily operations at Wave's office in Senegal, manage administrative tasks, vendor relations, and support the team. Responsibilities include coordinating office operations, supervising staff, managing the office budget, and ensuring compliance with health and safety regulations.

The Country Growth Operations Lead will drive user growth and manage agent operations in West Africa. They will optimize distribution strategies, collaborate with leadership, oversee agent network operations, lead high-performing teams, and align business KPIs with company objectives. This role requires deep analytical skills, strong leadership, and the ability to build relationships.

As a Sales Lead at Wave, you will design and implement a strategic sales plan to expand the customer base and enhance Wave's presence in the Gambian market. Responsibilities include managing the sales funnel for business products, sourcing leads, negotiating contracts, and ensuring customer satisfaction, while coordinating communication between teams and partners.

As a Site Reliability Engineer at Wave, you will enhance system observability, optimize backend performance, automate operations, ensure reliability across services, and securely manage financial data. Your role involves continuous collaboration and incident management to support rapid growth for millions of users.