Vitu
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The Account Manager is responsible for maintaining and building relationships with clients in the automotive industry. This includes assisting with program installations, training personnel on the Vitu portal, and providing exceptional customer support via multiple channels. The role requires troubleshooting skills and a strong background in dealership processes.
The Account Executive at Vitu is responsible for training dealership personnel, managing access to the Vitu system, reviewing processes with dealership management, ensuring compliance with DMV regulations, providing customer support, suggesting improvements to the program, and conducting compliance audits.
As an Account Executive, you will maintain and build relationships with Vitu clients, assist with title and registration processes, provide installation support, train dealership personnel, and ensure excellent customer service. You will serve as a client advocate, addressing client issues and suggesting improvements to the program.