Vidyard
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The Enterprise Customer Success Manager at Vidyard is responsible for managing a portfolio of complex, high-value enterprise customers, ensuring they derive maximum value from Vidyard's products, and building influential relationships across stakeholders. The role involves proactive engagement with at-risk customers, collaboration with account teams, and driving customer engagement while advocating for product enhancements.
As an Intermediate Software Developer on the Data Platform team, you will enhance data pipelines, optimize tools, and collaborate with various teams to integrate robust data practices. You'll lead projects, ensure code quality, and support incident management, making a significant impact on product features like analytics and compliance.
As a Sales Manager at Vidyard, you will lead the Velocity and Pipeline team, manage renewals for high-spending customers, optimize inbound and renewal processes, and facilitate demand generation while developing future sales talent in a dynamic environment.
As a Director of Engineering at Vidyard, you will lead high-performing remote teams to deliver customer value through innovative engineering practices. You will collaborate with executive leadership and product teams to set strategic goals, influence key stakeholders, and drive the growth of Vidyard's cutting-edge video platform while promoting a culture of high performance and continuous improvement.
The Director of Engineering at Vidyard will lead high-performing remote engineering teams, drive strategic goals aligned with company objectives, and enhance the company's platform through collaboration with Product and Design teams. This role emphasizes customer value, technical innovation, and operational excellence across engineering projects.
The Enterprise Account Manager at Vidyard will oversee high-value customer accounts, focusing on revenue growth and retention. Responsibilities include managing account plans, leading renewal negotiations, coordinating with Customer Success, and forecasting sales activities. The role requires a deep understanding of the sales lifecycle, SaaS metrics, and excellent communication skills.