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As a Customer Success Manager at Vibes, you will build strong relationships with enterprise clients, guiding them to maximize the value of the Vibes platform. You'll focus on customer satisfaction and growth, driving renewals, upsells, and cross-sells, while acting as the primary contact for clients, advocating for their needs internally and ensuring they achieve their desired outcomes.
The Sales Director will drive revenue growth by managing and optimizing the sales process, building relationships with clients, and exceeding sales targets. The role focuses on personalized consumer engagement through mobile marketing technology, working closely with large enterprises to present innovative solutions and maintain a robust sales pipeline.