Vetcove
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The Chat Support Associate at Vetcove will engage with veterinary professionals to assist in their purchasing decisions via the Vetcove platform. Responsibilities include responding to inquiries through chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with teams to improve user experience.
The Senior Software Engineer at Vetcove will help develop and enhance features for a veterinary eCommerce platform. Responsibilities include building interactive React applications, implementing features in React Native, ensuring code quality, and collaborating closely with the CTO and the engineering team to support rapid business growth and system integrity.
The Customer Support Manager will lead a team of offshore support associates, training and optimizing processes to enhance customer experience. Responsibilities include managing support operations, onboarding new associates, collaborating cross-functionally for system improvements, and advocating for user needs during planning.
The Head of Customer Success manages key commercial relationships and leads a team supporting Vetcove’s largest pharmaceutical manufacturer partners. Responsibilities include strategy development, performance reviews, client engagement, and process optimization to enhance team and account performance.
The AI Integrations Software Engineer will integrate AI models into existing Vetcove products, optimizing user experience and enhancing features with Python and Django. Responsibilities include evaluating AI models, developing new features, testing performance, and collaborating with the engineering team.
The Vet Clinic Implementation Associate at Vetcove oversees large scale projects to enhance customer experience, collaborates with engineering and business teams, and manages communications with external partners and stakeholders. This role requires strong organizational and time management skills, ensuring project milestones are met while multitasking across various projects.
As a Talent Sourcer at Vetcove, you will be responsible for sourcing and engaging top talent across various teams. You will collaborate with the recruiting team on sourcing strategies, analyze metrics to improve engagement, and assist with resume reviews in the ATS.
As a Growth Hacker at Vetcove, you will design and optimize growth initiatives, execute digital acquisition strategies, collaborate with teams to create content, and analyze marketing performance to drive customer conversions.
As a Design Engineer at Vetcove, you will bridge the gap between design and engineering, collaborating closely with product designers to bring Figma designs to life through modular React components and implementing complex interactions using CSS. You will ensure high-quality user experiences on desktop and mobile platforms.
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
As a Front End Software Engineer at Vetcove, you will design and develop interactive React applications and reusable components while collaborating closely with the CTO and engineering team. Your work will transform ideas into user-friendly technology solutions that benefit veterinarians and pet owners, emphasizing empathy and understanding of user needs.
As a Data Engineer at Vetcove, you will design and maintain scalable data pipelines and optimize data workflows using advanced methods like Large Language Models (LLMs). You will collaborate with backend engineers to ensure data integration and utilize databases for efficient data storage and querying.
As a Purchasing Coordinator at Vetcove, you will manage inventory and procurement processes, ensuring efficient purchasing. You will collaborate with external partners, utilize data analysis for inventory monitoring, implement improvements, and report on performance while working in a fast-paced environment.
As a Product Designer at Vetcove, you will collaborate with engineers to create user flows, wireframes, and high-fidelity prototypes. Your role includes conducting user research, facilitating design sprints, and ensuring design consistency across products as you lead end-to-end design efforts.