Search the 144 jobs at Varsity Tutors

The Senior Director, Consumer Retention will lead the retention division, develop strategies to enhance customer loyalty, reduce churn, and maximize lifetime value. The role involves overseeing a global team while ensuring high-quality learning experiences for students, driving performance in contact center operations, and engaging with customers effectively.

The Senior Director of Consumer Retention will lead the retention division at Nerdy, focusing on enhancing customer retention strategies, reducing churn, and increasing lifetime value. This role requires experience in leading contact center operations, managing a global team, and driving customer loyalty and satisfaction through innovative strategies.

The Senior Director of Consumer Retention will lead the retention division, develop strategies to enhance customer retention and loyalty, manage a global team, and drive performance in high-volume contact center operations. This role includes the execution of initiatives to reduce churn and increase lifetime value, ensuring a positive experience for learners.

The Senior Director, Consumer Retention at Nerdy is responsible for leading the retention division, developing strategies to enhance customer retention, reduce churn, and increase customer lifetime value. They will manage a global team, drive operational excellence, and focus on customer satisfaction and loyalty through effective leadership and performance management.

The Senior Director of Consumer Retention will lead the retention division at Nerdy, focusing on increasing customer loyalty and satisfaction through strategic initiatives. They will manage a global team, drive retention strategies, reduce churn, and enhance customer lifetime value by leveraging technology and operational excellence.

The Senior Director of Consumer Retention is responsible for leading the retention division at Nerdy, focusing on increasing customer loyalty, reducing churn, and maximizing lifetime value. This includes developing strategies for customer retention and managing a global team of retention specialists. The role requires strong leadership in customer success within a technology-driven environment.

The Senior Director of Consumer Retention at Nerdy will lead the retention division, drive strategies to enhance customer loyalty and satisfaction, manage a global team of retention specialists, and ensure high-quality learning experiences. This role demands operational excellence and a deep understanding of customer lifecycle management to optimize retention and increase customer lifetime value.

The Senior Director, Consumer Retention will lead the retention division at Nerdy, focusing on strategies to enhance customer loyalty, reduce churn, and increase lifetime value. This role involves managing a global team and driving performance in a high-volume contact center environment while ensuring high-quality learning experiences for students.

The Senior Director, Consumer Retention will lead the retention division at Nerdy, overseeing a global team to enhance customer retention strategies and drive customer loyalty. This role requires operational leadership in high-volume environments, focusing on reducing churn and increasing customer lifetime value through effective engagement and support processes.

The Senior Director, Consumer Retention will lead the retention division, enhance customer loyalty, reduce churn, and increase lifetime value. This role involves managing a global team and implementing strategies to improve customer retention while ensuring quality learning experiences.

The Senior Director, Consumer Retention will lead Nerdy’s retention division, focusing on increasing customer loyalty and maximizing team performance. Responsibilities include developing strategies to enhance customer retention, reduce churn, and improve lifetime value across customer segments, while leading a global team of retention specialists.

The Senior Director of Consumer Retention will lead the retention division, develop strategies to enhance customer loyalty and satisfaction, manage a global team, and ensure high-quality customer engagement and renewals. The role requires operational leadership in contact center environments and a passion for technology.

The Operations Support Specialist at Varsity Tutors supports contracted tutors by resolving technical issues, monitoring tutoring sessions, and ensuring quality adherence. Responsibilities include customer support, troubleshooting, assisting educators in session management, and providing insights for school system partners.

The Operations Support Specialist assists tutors by providing customer support, resolving technical issues, auditing tutoring sessions, and offering insights for school system partners. They handle communications via phone, chat, and email, as well as monitor live classes to ensure quality and compliance. The role requires adaptability and problem-solving skills in a fast-paced environment.

The Operations Support Specialist at Varsity Tutors provides customer support to tutors, resolves technical issues, monitors online classes, and ensures quality adherence. This role involves taking inquiries over various communication channels, assisting tutors with account management, and auditing tutoring sessions while addressing complaints and providing insights for school partners.

The Operations Support Specialist assists tutors by providing customer support, resolving technical issues, monitoring sessions, and ensuring adherence to quality standards. Responsibilities include managing account setups, evaluating technical problems, and offering insights for school system partners.

The Operations Support Specialist assists tutors by providing customer support, resolving technical issues, monitoring online sessions, and ensuring quality compliance. Responsibilities include account setup, troubleshooting, and communication through various channels to maintain tutor and student satisfaction.

The Operations Support Specialist provides customer and technical support to tutors, resolves technical issues, monitors tutoring sessions, and ensures quality compliance. Responsibilities include managing tutor inquiries, troubleshooting technical problems, supporting tutoring operations, and maintaining effective communication with tutors and clients.

The Operations Support Specialist at Varsity Tutors provides customer support to tutors, resolves technical issues, monitors sessions, and ensures quality. Responsibilities include managing tutor accounts, assisting with technical difficulties, and evaluating tutoring quality through real-time session audits. This role requires strong problem-solving skills and the ability to work in a fast-paced environment.

The Operations Support Specialist provides customer support to tutors, resolves technical issues, monitors sessions, and evaluates quality. Responsibilities include handling inquiries, account setup, and ensuring compliance with client requirements while maintaining operational efficiency in a fast-paced remote environment.