Varsity Tutors
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Benefits at Varsity Tutors
Financial + Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Office Perks
Commuter benefits
Company-sponsored outings
Pet friendly
Free snacks and drinks
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Mental health benefits
Professional Development
Job training & conferences
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Sabbatical
Culture
Remote work program
Recently posted jobs
The Senior Director, Consumer Retention will lead the retention division, develop strategies to enhance customer loyalty, reduce churn, and maximize lifetime value. The role involves overseeing a global team while ensuring high-quality learning experiences for students, driving performance in contact center operations, and engaging with customers effectively.
The Senior Director of Consumer Retention will lead the retention division at Nerdy, focusing on enhancing customer retention strategies, reducing churn, and increasing lifetime value. This role requires experience in leading contact center operations, managing a global team, and driving customer loyalty and satisfaction through innovative strategies.
The Senior Director of Consumer Retention will lead the retention division, develop strategies to enhance customer retention and loyalty, manage a global team, and drive performance in high-volume contact center operations. This role includes the execution of initiatives to reduce churn and increase lifetime value, ensuring a positive experience for learners.