Search the 4 jobs at Validity

The Customer Support Representative will triage inquiries, educate users on best practices, troubleshoot issues, and maintain high customer satisfaction ratings. The role involves managing multiple cases, analyzing customer issues, and ensuring support SLAs are met, while becoming proficient in Validity's products.

The Privacy Consultant will administer Validity's privacy program, assist with privacy-related requests, and consult with stakeholders on critical issues. Responsibilities include conducting audits, preparing training materials, and responding to privacy incidents while ensuring compliance with data protection regulations.

The Sr. Account Manager is responsible for growing revenue from existing customers by building trusted relationships, understanding customer needs, and developing strategic account plans. Key responsibilities include managing the sales process, upselling, cross-selling, and ensuring client retention and growth targets are achieved.

The Account Executive will sell Validity’s Software as a Service products, aiming to exceed monthly sales quotas. Responsibilities include prospecting, managing inquiries, using Salesforce for forecasting, and becoming adept with various sales tools. This role requires building new business opportunities and maintaining strong communication with targeted businesses.