The Operations Coordinator at USPack ensures timely and efficient delivery services by monitoring routes, coordinating with Independent Contractors (ICs), and communicating with customers. This entry-level position requires effective communication, basic administrative skills, and the ability to handle multiple tasks in a fast-paced environment.

The Operations Manager oversees transportation services for customers, managing Independent Contractors as delivery drivers, ensuring timely service, and addressing service issues. Responsibilities include client meetings, route planning, and gross margin management.

The Operations Coordinator at USPack will coordinate delivery services, monitor routes, assist Independent Contractors (ICs), ensure compliance with delivery requirements, and create reports. This role requires proactive problem-solving, communication with customers and ICs, and basic administrative tasks in a fast-paced environment.

The Implementation Manager at USPack leads and manages implementation projects, ensuring timely and cost-effective outcomes while providing training and support for Field Operation Managers. Responsibilities include troubleshooting technology, managing the service quality of customer implementations, and assisting operations with customer service issues. Weekly travel (70-80%) is required to support projects at various locations.