Upgrade, Inc.

HQ
San Francisco, CA, US
1,515 Total Employees
Year Founded: 2017
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Benefits at Upgrade, Inc.

Financial + RetirementOffice PerksProfessional DevelopmentDiversityHealth Insurance + WellnessCultureChild Care + Parental LeaveVacation + Time Off

Financial + Retirement

401(K)

401(K) matching

Upgrade offers up to 4% match after 90 days of employment.

Company equity

Charitable contribution matching

Office Perks

Company-sponsored outings

Fitness stipend

Company-sponsored happy hours

Relocation assistance

Free snacks and drinks

Some meals provided

Professional Development

Continuing education stipend

Job training & conferences

Mentorship program

Promote from within

Lunch and learns

Diversity

Dedicated diversity and inclusion staff

Diversity employee resource groups

Health Insurance + Wellness

Dental insurance

Disability insurance

Health insurance

Life insurance

Vision insurance

Wellness programs

Mental health benefits

Abortion travel benefits

Culture

Volunteer in local community

Flexible work schedule

Open door policy

Open office floor plan

Partners with nonprofits

Remote work program

Team based strategic planning

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Child Care + Parental Leave

Family medical leave

Generous parental leave

Vacation + Time Off

Generous PTO

Paid holidays

Paid sick days

Flexible time off

Bereavement leave benefits

Hardship benefits

Search the 31 jobs at Upgrade, Inc.

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Upgrade, Inc.

Account Servicing I, Flex Pay

17 Minutes Ago
Phoenix, AZ, USA
Hybrid
Easy Apply
Fintech • Payments • Travel • Financial Services
As a Customer Service Representative for the Flex Pay product, you will deliver exceptional customer service through various communication channels including phone, email, chat, and SMS. Your responsibilities will include resolving customer issues, documenting communications, optimizing customer interactions, and maintaining a high standard of service quality.
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Upgrade, Inc.

Collections Specialist

31 Minutes Ago
Phoenix, AZ, USA
Hybrid
Easy Apply
Fintech • Payments • Travel • Financial Services
The Collections Specialist will interact with customers responsible for accounts over 30 days past due, provide billing assistance, reconcile payment histories, perform skip tracing, document communication accurately, analyze repayment capabilities, and improve training efforts.
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Upgrade, Inc.

Analyst, Capital Markets

37 Minutes Ago
San Francisco, CA, USA
Hybrid
Easy Apply
Fintech • Payments • Travel • Financial Services
The Analyst will support the Capital Markets team in establishing funding capital through relationships with institutional investors across lending products. Responsibilities include analyzing financing options, negotiating legal agreements, providing collateral performance analysis using Excel, SQL, and Tableau, and ensuring data integrity for investor reporting.
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