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Hiring a Staff Software Engineer to help build Upbound Cloud, contribute to open-source projects, and add enterprise features. Responsibilities include building scalable services, writing Go code interacting with Kubernetes API, and supporting Upbound Cloud.
As a Staff Full Stack Engineer, you will design and build the user experiences for Upbound Console, develop responsive UIs, backend APIs, and facilitate seamless application interaction. You will also mentor junior team members and ensure high-quality code through testing and collaboration within the team for project lifecycle support.
As a Customer Success Specialist at Upbound, you will support customers using the universal cloud platform by troubleshooting technical issues, managing support tickets, and ensuring customer satisfaction through effective communication. You will also update knowledge base articles and assist with account management.
As a Customer Success Specialist at Upbound, you'll provide first-line support for the Upbound platform, handling customer inquiries and technical issues. You'll triage support tickets, troubleshoot problems, assist with account management, and maintain customer interaction records. Participation in an on-call rotation is also a requirement.
The Account Executive will manage and close business for Strategic Enterprise customers, working closely with various teams to guide customers in modernizing their cloud architectures. Responsibilities include conducting sales activities, managing complex campaigns, and ensuring successful product adoption.
The VP of Sales at Upbound will drive revenue growth through sales strategies targeting AI companies and other verticals. Responsibilities include customer acquisition, team leadership, product expertise, pipeline management, and collaboration with cross-functional teams. This role requires significant industry expertise in cloud infrastructure and experience in building relationships with enterprise-level customers.