As a Sales Development Representative at Upbound, you will engage with community leads, conduct outreach to potential clients, and help generate new sales opportunities. You'll work closely with the sales and marketing teams to identify key personas and support sales operations.

As a Customer Success Specialist at Upbound, you'll provide first-line support for the Upbound platform, handling customer inquiries and technical issues. You'll triage support tickets, troubleshoot problems, assist with account management, and maintain customer interaction records. Participation in an on-call rotation is also a requirement.

As a Staff Product Manager at Upbound, you'll lead the development of a managed Crossplane experience, shaping the vision and strategy. You'll gather customer feedback, work with engineering to prioritize features, and collaborate with design to create user journeys. Your role is crucial in driving product strategy and ensuring Upbound's product meets customer needs.

As a Staff Full Stack Engineer, you will design and build the user experiences for Upbound Console, develop responsive UIs, backend APIs, and facilitate seamless application interaction. You will also mentor junior team members and ensure high-quality code through testing and collaboration within the team for project lifecycle support.

The VP of Sales at Upbound will drive revenue growth through sales strategies targeting AI companies and other verticals. Responsibilities include customer acquisition, team leadership, product expertise, pipeline management, and collaboration with cross-functional teams. This role requires significant industry expertise in cloud infrastructure and experience in building relationships with enterprise-level customers.

The Director of Alliances and Partnerships will build strategic alliances with major cloud vendors, manage partner programs, and develop KPIs for partner success. They will work closely with sales, product, and engineering teams to align partnerships with business goals while representing Upbound at industry events.

As a Customer Success Specialist at Upbound, you will support customers using the universal cloud platform by troubleshooting technical issues, managing support tickets, and ensuring customer satisfaction through effective communication. You will also update knowledge base articles and assist with account management.

The Head of Marketing will lead Upbound's marketing strategy, focusing on brand positioning, demand generation, and driving awareness of the company’s products. This role includes building and mentoring a marketing team, creating multi-channel campaigns, overseeing content creation, engaging with the open-source community, and defining success metrics for marketing initiatives.