The Retention Marketing Specialist will manage and execute email and SMS marketing campaigns, oversee the production process, and develop strategies to enhance client revenue. Responsibilities include writing creative briefs, building automated workflows, and maintaining content calendars while ensuring deadlines are met.

The Retention Marketing Team Strategist manages client relationships, focusing on email, SMS, and loyalty marketing strategies to drive engagement and revenue. Responsibilities include overseeing client performance, leading account management efforts, providing reports, and leading a team to support strategic optimization initiatives.