Benefits at Turnitin

The Team Lead, Technical Support will manage a team of Triage Support Specialists, ensuring successful user support and team performance improvement. Responsibilities include monitoring case quality, developing team members, delivering feedback, managing performance, and overseeing staffing schedules. Additionally, they will actively engage in personal development and recruitment activities as needed.

The Senior Manager of Talent Development and Culture at Turnitin is responsible for designing and implementing innovative talent development programs, fostering a vibrant work culture, and enhancing employee engagement. This role includes collaboration with business leaders to streamline HR processes, facilitate training, and measure program success through analytics. A key aspect of this position is to embody and promote the company's culture while supporting and advising on employee experience initiatives.

The Senior Java Software Engineer will design, implement, and maintain scalable backend systems primarily using AWS Lambda. This role involves developing robust services, optimizing performance, and collaborating with cross-functional teams to integrate backend services. Responsibilities include conducting code reviews, mentoring junior engineers, and troubleshooting technical issues.