The Account Executive is responsible for acquiring new logos, expanding revenue through cross-selling and up-selling, collaborating with sales and marketing teams to engage prospects, and providing feedback on the product roadmap. They will use their B2B SaaS sales experience to build and maintain a pipeline of opportunities and ensure a seamless customer journey in a remote environment.

The Mid Market Customer Success Manager will enhance product adoption and customer satisfaction by developing strong relationships, onboarding new customers swiftly, managing renewals, and providing insights to maximize ROI. They will also identify trends, tackle onboarding blockers, and help manage customer organizational changes.