Search the 15 jobs at Thumbtack

As a Senior Data Scientist at Thumbtack, you will leverage data to drive business decisions by conducting quantitative research, designing experiments, and collaborating with cross-functional teams on product development. Your role involves scoping new features, monitoring key metrics, and contributing to data culture while mentoring team members.

The Applied Scientist will enhance customer-service provider matching through machine learning and optimization, develop predictive models, analyze marketplace dynamics, and manage monetization mechanics to foster marketplace growth at Thumbtack.

The Growth Marketing Manager will oversee digital media marketing across various channels, manage performance campaigns, automate processes, analyze data for insights, and collaborate with creative teams. They aim to optimize marketing strategies for improved performance and support the Growth Marketing team’s overall objectives.

The Staff ML Infrastructure Engineer will be responsible for defining the technical vision and architecture for Thumbtack's machine learning infrastructure, leading cross-functional teams, and establishing best practices. The role includes mentoring, strategic decision-making, and aligning ML capabilities with business goals, all to support the company's AI-first approach.

The Senior Applied Scientist at Thumbtack will lead applied science initiatives focused on machine learning, optimization, and statistics. Responsibilities include architecting and deploying machine learning systems, conducting data analysis, collaborating with engineers, and technical mentorship.

The Director of Service Operations at Thumbtack will oversee service operations teams, ensuring optimal service delivery and continuous improvement. Responsibilities include managing KPIs, advocating for customer needs, driving process improvements, and enhancing team performance through strategic insights and Gen AI innovations.

As a Senior Data Scientist in the Commercial Strategy team, you will analyze data to guide strategic decisions, design experiments to measure the impact of projects, and make data-driven recommendations for the company’s growth initiatives. You'll also collaborate across teams to build expertise in the platform and present insights to stakeholders.

As a Sr. Program Manager for Trust and Safety, you will evaluate and improve global policies and operational processes. Responsibilities include leading projects to enhance user safety, using data for decision-making, optimizing processes, collaborating across teams, and managing critical escalations and data privacy initiatives.

As an Applied Scientist, you will be responsible for improving customer-service provider matching, modeling complex relationships using machine learning, analyzing marketplace dynamics, and developing monetization strategies to enhance Thumbtack's growth.

As a Staff Software Engineer in Machine Learning Infrastructure at Thumbtack, you'll lead the technical vision for the company's ML platform. Responsibilities include defining architecture for scalable ML systems, establishing best practices, and mentoring engineering teams. You will work with cross-functional teams to align ML capabilities with business objectives.

The Senior Applied Scientist will enhance customer-service provider matching using machine learning and optimization algorithms, build predictive models, analyze marketplace dynamics, and manage monetization strategies for Thumbtack's platform, aiming to foster successful matches for projects and professionals.

As a Senior Data Scientist, you will leverage your analytical and technical skills to analyze user behaviors, design experiments, and collaborate with various teams to inform product strategy and feature launches. You'll be responsible for developing a deep understanding of key metrics and contributing to a data-driven culture at Thumbtack.

As a Premier Support Advocate, you'll provide high-quality customer service to Spanish-speaking pros and customers through phone, chat, SMS, and email. You will navigate account changes, billing inquiries, and retention issues while ensuring a positive caller experience. Building trust and driving satisfaction are key aspects of this role, alongside meeting performance metrics and contributing to team development.

The Senior Data Scientist will lead quantitative analyses to guide strategic business decisions for Thumbtack's Commercial Strategy team. Responsibilities include designing A/B tests, measuring project impacts, tracking KPIs, and collaborating with various teams to present insights. This role is crucial in shaping business strategy and ensuring data-driven decision-making.

The Sr. Program Manager for Trust and Safety is responsible for improving operational processes, creating global policies, and managing projects. This includes collaborating with various teams to enhance user experience and ensure safety for Thumbtack users by evaluating policies and eliminating inefficiencies.