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Thumbtack
Jobs at Thumbtack
Recently posted jobs
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Enablement Trainer at Thumbtack will facilitate training programs for support teams, focusing on employee onboarding and continuing education on product knowledge and customer engagement. Responsibilities include conducting interactive training sessions, assessing training effectiveness, and collaborating across departments to improve training delivery.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As the Trust and Safety Incident Operations Manager, you will oversee the trust and safety processes, assist in managing a high-performing team, collaborate with multiple departments to resolve user concerns, and support the escalation of issues while maintaining a focus on improving user experience and operational efficiency.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Lead Data Scientist, you will collaborate with customer service and product operations to shape strategies and build robust data infrastructure, conduct quantitative analyses, and create a consistent reporting framework. You will leverage data science methods to improve service performance, customer experience, and operational efficiency.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Lead Data Scientist, you will partner with various teams to shape strategy, build data infrastructure, and produce actionable insights. Your responsibilities will include conducting quantitative analyses, maintaining data pipelines, optimizing workflows, and designing experiments to improve operational performance.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Senior Applied Scientist will enhance customer-service provider matching using machine learning and optimization algorithms, build predictive models, analyze marketplace dynamics, and manage monetization strategies for Thumbtack's platform, aiming to foster successful matches for projects and professionals.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Senior Risk Analyst on the Trust and Safety team, you will lead initiatives to enhance user trust, perform data analyses, and manage operations. You will collaborate across teams to create and advise on product features, develop policies, and handle investigations into abuse, aiming to provide a safe experience for users.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Sales Manager at Thumbtack is responsible for recruiting, onboarding, training, and managing Sales Development Representatives (SDRs) or Account Executives (AEs). They will help improve sales processes, coach team members, and ensure productivity. The role requires strong sales acumen, communication skills, and the ability to build trust with professionals on the platform.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Senior Product Designer at Thumbtack, you will design user-centric experiences, collaborating with cross-functional teams to turn complex problems into intuitive solutions. You'll own projects from conception to launch, using data and user research to measure success and guide development.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Senior Employment Counsel at Thumbtack, you'll provide legal advice on labor and employment matters, ensure compliance with laws, draft contracts and policies, manage litigation, and support internal teams with risk management. A strong emphasis on Philippine labor law is essential for this role.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Staff Applied Scientist, Monetization will be responsible for leading applied science initiatives focused on marketplace monetization, deploying machine learning systems, analyzing data, and collaborating with cross-functional teams. The person will utilize deep expertise in machine learning to improve operational efficiency and drive business impact in a dynamic marketplace.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As an Account Executive, you will drive revenue growth by creating and managing your sales pipeline, cultivating a strong network of new professionals, and achieving sales quotas while utilizing Salesforce to maintain accurate records.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Success Operations Analyst at Thumbtack, you'll improve success programs, lead operational excellence, collaborate cross-functionally, prioritize initiatives, and develop strategic playbooks to drive growth for both customers and professionals.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Growth Marketing Manager will oversee optimization and management of digital media channels, automate processes, analyze campaign performance, collaborate with creative teams for branding, manage vendor relations, and forecast media spending to align with profitability targets.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Sr. Manager, Sales Compensation will lead the compensation strategy for go-to-market teams, ensuring successful design and administration of variable compensation plans. Responsibilities include managing a team, developing compensation models, overseeing commission processing, and collaborating with finance and sales teams to enhance compensation efficiency and accuracy.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Senior Data Scientist on the Business Analytics team, you will analyze business performance metrics, build dashboards, and conduct in-depth analyses to guide strategic decisions. Collaborating with various teams and improving the company’s forecasting model is essential to influencing Thumbtack’s direction.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Senior Marketing Technology Manager will lead the vision and roadmap for CRM capabilities, managing email, SMS, and in-app communications. This role requires collaboration across teams to enhance customer experiences and ensure effective CRM campaign delivery, while developing documents and processes for product adoption.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As Director of Service Operations, you will lead multiple teams to enhance the service experience for Thumbtack's pros and customers, implementing strategies, driving process improvements, and utilizing Gen AI innovations to elevate operational efficiency.
eCommerce • Information Technology • On-Demand • Professional Services • Software
The Program Manager for Trust and Safety will assess and enhance global policies and operational processes, identify inefficiencies, manage projects, and collaborate with various teams to improve user experience and policies related to Trust and Safety. Responsibilities include data-driven decision-making, process optimization, and stakeholder communication.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Program Manager for Trust and Safety at Thumbtack, you will evaluate global policies, identify process inefficiencies, manage projects, and collaborate across teams to enhance user experience and operational effectiveness. Your role involves improving Trust and Safety programs through strategic planning, data-driven decisions, and clear communication with stakeholders.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Senior Data Scientist, you will leverage your analytical and technical skills to analyze user behaviors, design experiments, and collaborate with various teams to inform product strategy and feature launches. You'll be responsible for developing a deep understanding of key metrics and contributing to a data-driven culture at Thumbtack.