The Site Operations Director will oversee collections, customer support, and shared services in Mexico, ensuring strategic direction, performance optimization, and compliance. They will manage talent development, initiatives for operational efficiency, and risk management.

The Senior Accountant will manage the financial close process, maintain internal controls, ensure tax compliance, support audits, and improve accounting workflows.

Lead the planning and execution of lifecycle marketing campaigns, leveraging data and analytics to engage customers across multiple channels and measure results.

The Manager, User Acquisition will lead user growth through strategic media buying and data analysis, requiring 5+ years of experience.

Manage and optimize the Zendesk platform, enhance workflows, generate reports, provide training, and troubleshoot technical issues for customer care teams.

Lead data science initiatives to uncover cause-and-effect relationships aiding financial inclusion and optimize credit products with a focus on causal inference.

Develop impactful creatives for user acquisition, scale performance marketing, collaborate with teams, and analyze market trends to support growth.

The Office Coordinator will manage facilities, procurement, vendor relationships, compliance, and inventory in the Makati office, ensuring a conducive work environment.

The Quality Assurance Specialist will evaluate customer interactions, identify improvement opportunities, ensure compliance with standards, and enhance operational excellence.

The Senior Tax Accountant ensures compliance with Philippine tax laws, manages tax filings and audits, and optimizes tax processes at Tala.

The Senior Manager, Strategy co-leads strategic planning processes, implements frameworks for prioritizing initiatives, and drives cross-functional alignment to support Tala's growth and mission.

The Sr. Product Manager will drive strategy and execution for Tala's Identity Management initiatives, leading a cross-functional team in delivering impactful product features.

Analyze and test data to improve credit strategies. Collaborate with product and data science teams to drive growth and optimize default rates.

The Dialer Expert Lead will enhance dialer capabilities, monitor call flow and KPIs, manage campaigns, and coordinate with technical teams.

The Senior Strategic Finance Manager will partner with the product team to provide financial analysis, develop business cases, and forecast product performance.

The Senior Software Engineer will build and enhance Tala’s backend architecture, collaborate across teams, and contribute to scalable software solutions.

The Senior SecOps Engineer will design, implement, and maintain security solutions in AWS & GCP using DevSecOps principles, focusing on cloud-native security and incident response.

The Data Platform Engineer I will support internal clients by maintaining infrastructure for a decision engine and collaborating with teams on project goals.

Manage and support Tala's global telephony environment, ensuring high availability and performance of VoIP and PBX systems, and collaborating on telephony projects.

The Project Specialist will lead project management initiatives, drive execution, collaborate with stakeholders, and champion continuous improvement while providing mentorship to team members.