Swoogo
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As an Account Manager, you will oversee the customer lifecycle, ensuring client satisfaction and retention, identifying renewal and expansion opportunities, and achieving sales targets. You'll build relationships with key stakeholders, resolve account issues, and represent the customer's voice to enhance product offerings.
As the Enterprise Account-Based Marketing (ABM) Manager, you'll design and execute targeted marketing strategies for high-value accounts, create personalized multi-channel campaigns, collaborate cross-functionally, manage technology and data requirements, analyze performance metrics, and provide industry insights to drive revenue growth in the event technology sector.
The Senior Customer Marketing Manager will develop strategies to engage customers throughout their journey, execute integrated revenue campaigns, nurture customer advocates, manage customer community programs, and partner with internal teams to improve customer satisfaction and retention while contributing to Swoogo's annual user conference planning.