Sunbit Inc.
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As a Bilingual Customer Care Associate I, you will answer inbound calls to assist customers and retail partners with inquiries related to payments and product usage, troubleshoot issues, follow scripts, and handle escalated calls professionally in a call center environment.
As a Customer Resolution Supervisor, you will lead a team in a call center environment, handling escalated customer issues, conducting monthly evaluations of agents, and contributing to process improvements. Your role involves providing advanced assistance through inbound and outbound calls, coaching agents, and ensuring effective customer service delivery.
As a Full Stack iOS Developer at Sunbit, you will develop and maintain the loan application system and iOS POS application, ensuring high performance and user experience. You will collaborate with backend developers and team members to optimize services and share expertise.