The Customer Experience Manager will lead and develop a team of Leave Specialists, ensuring customer satisfaction while driving performance metrics and KPIs. Responsibilities include managing team development, building relationships with HR partners, and collaborating to improve the leave management product based on customer feedback.

As a Growth Marketing Manager at Sparrow, you will develop and execute marketing strategies to drive user acquisition, optimize campaigns across various channels, and analyze data to enhance marketing effectiveness. You'll work cross-functionally and lead efforts to understand customer pain points to support growth.

As a Leave Specialist, you will manage the leave of absence process for employees, ensuring clear communication, organization, and problem-solving support throughout. You will collaborate with internal payroll teams, gather customer feedback, and strive for continuous process improvements to enhance efficiency and customer satisfaction.

As an Account Executive at Sparrow, you will serve as a trusted advisor to HR professionals and drive revenue by mastering product demos and educating customers on leave management solutions. You'll leverage a variety of sales technologies to close business, provide customer insights to improve products, and ensure smooth transitions for new clients.